All posts by Quodeck

Interview: Kamalika Bhattacharya, CEO, QuoDeck Technologies

Tiring of being on the opposite side from what I always considered to be the more exciting side of things – the entrepreneur’s- I founded QuoDeck along with my husband in 2010. Today QuoDeck is one of the top products in this space with over 62,000 learners from 20+ companies using QuoDeck to learn. Globally, it is used by over 500 creators from 40 countries to create game-based mobile learning.

Click here to view the full article: https://goo.gl/GDYu2E

E-learning goes regional for firms

At HUL, an app created by Mumbai based QuoDeck (previously Ptotem) acts as a ready reckoner for their sales persons. “Basic training for bringing a sales person on board is provided in the app. We have evaluation points and an assessment is done after which a certification is offered,” Sikdar said.

Click here to view the full article: https://goo.gl/4wg88x

Ptotem’s new game plan for employee learning: QuoDeck 2.0

The company describes the new QuoDeck 2.0 is the world’s first one-stop software as a service solution that integrates content, game and platform authoring. Content creators can now setup highly engaging games as platforms to teach their learners on their mobile devices or desktops.

Click here to view the full article: https://goo.gl/2GfMUb

Kohler India redefines learning through Kohler Radio and Learning Wallet

Kohler Radio is an IVR-enabled learning platform, wherein audio messages are recorded and relayed in the form of a call to individual mobile phones, which the participants can listen to, take part in, learn and get assessed through a few objective questions asked after each session.

Click here to view the full article: https://goo.gl/WT9Cls

The ICE Cube Engagement Induction Framework (Part II)

This is the second and last post of the series – Planning the perfect induction program for your company.

Hello! I know I am posting this after a long gap. I was busy helping one of the leading finance companies in India in planning their Induction programme. Luckily, The ICE Cube Framework helped!

So… let’s come back to ICE. In my last post, I shared my ICE Cube Engagement Model. In case you missed it, you can read it here.

Today, I am going to discuss how you can use this framework to plan an effective onboarding programme.

Let us start then. I would suggest getting a pen and paper for this. It’s a fairly simple process.

Step 1 – Plan the Content

Draw the Structure-Scope Matrix on the paper. In case you don’t remember, refer to the image below.Structure-Scope Matrix for ICE Cube Induction

Now fill up this matrix with the topics you want to communicate to a new employee. You don’t have to do this alone. Ask all the stakeholders for their suggestions.

Make sure you put the topics in the correct block. For example, if you want to talk about Company History and Background, it will come in Company-Information block as it is ‘information about the company’.

Step 2 – Decide on the Communication Style

You have your list of topics now. How do you wish to communicate these? Elearning? Or On-the-Job training? Mention this mode of communication for each topic.

Step 3 – Schedule and Coordinate

Now it is time to plan your delivery schedule. Figure out your logistics here. What resources do you need? When do you need them? Do you need a classroom? Or a printed collateral? Or a trainer? Or LMS?

Now choose an Induction Portal or LMS which supports this, and your Induction Programme is ready!

As Chandler Bing would have said – Could that be any more easier?

Let me give you an example which I always use. Trust me, it always helps!

Here’s the mandate – Piggy Bank of India currently conducts a 3-day classroom style induction for its new employees. The bank is looking to revamp the program to make it more effective while optimizing logistics and cost.

Now let us start applying the ICE Cube Induction Engagement Framework.

Step 1 – Plan the Content

Let us populate the Structure-Scope Matrix with all the topics that we think a new employee should know about.ICE Cube Induction Framework - 1.JPG

Step 2 – Decide on the Communication Style

Let us put down the style of communication for each content nugget and the duration.

ICE Cube Induction Framework - 2.JPG

Step 3 – Schedule and Coordinate

Not everything can be communicated at the same time. He’s a human after all, not a machine. (Unless you’re recruiting the Batman or Tony Stark)

Break down the learning into phases and arrange for the resources which you would need to ensure that this program runs smoothly.

ICE Cube Induction Framework - 3.JPG

And the final one is – use an on-boarding platform which can support the below components.

ICE Cube Induction Framework - 4.JPG

Itching to get started on your Induction Programme? Download this Template and get started.

If you need any help with it, please feel free to drop us a line at  info@quodeck.com

Happy work places make happy people

 

While Kamalika Bhattacharya, CEO, QuoDeck Technologies, says, “We, at QuoDeck are a company of gamers and that is reflected in pretty much everything we do, starting from arcade machines to board game afternoons to the monthly escape the room challenges. We care about our team above everything and that’s the belief we live by. They in turn, respect the thought and ensure that our clients and our brand get their very best.”

Click here to view the full article: https://goo.gl/b39biI

The ICE Cube Engagement Induction Framework (Part – 1)

This is the first of the 2 posts of the series – Planning the perfect induction program for your company.

Imagine…there are some guests at your door. You open the door, say ‘hello’, hand them a mug of coffee and just walk away…

This is how a lot of organisations welcome their new employees. Whenever a new employee joins the team, they are provided a Welcome Kit, shoved into a classroom, bombarded with information over 3 days and sent on their way. The employee is expected to be productive and efficient from Day 4, and we wonder why they are walking about looking dazed and confused…

It is well established that effectiveness of ramp-up of new employees is a key driver for organizational success. Companies with well-structured Induction programs have 54% greater new hire productivity, 50% greater new hire retention and 69% greater long term employee retention. These numbers can significantly affect the course of a business. So, what does it take to make an induction program more effective?

The trick lies in the systematic planning of the what, when and how of the learning that is delivered to the new employee. This is what the ICE CUBE Engagement framework aims to help you with. There are three aspects to think about when planning an induction program:

SCOPE – What is it that the employee needs to learn 

There is too much to say but too little time for it. We need to define the scope of the information of what the employee needs to know. Often, due to the huge volume of the information, we struggle on how to start with it. Well, this should help you.

This information can be divided into 3 key blocks:

Industry – This refers to content that is about the industry that the company operates in. Examples would include evolution of the industry, domain knowledge, regulations, etc.

Company – This refers to content that is about the company itself. Examples would include history of the company, organization structure, processes and policies of the company, etc.

Employee – This refers to content that is about the employee himself. Examples would include welcome kits, job descriptions, key responsibilities, behavioral norms, etc.

STRUCTURE – What kind of knowledge is it

Once you know the scope of the content, now you filter out the information. While structuring the information, you should decide on things an employee must know and understand. This will help you focus on things which are important.

This information can be divided into 3 key blocks:

Information – This refers to the data-based content that an employee should know. Examples would include industry evolution, organization structure, employee id, etc. These are the elements that are critical to give the employee context of his workspace.

Concepts – This refers to the conceptual content that an employee should understand. Examples would include domain knowledge, processes, job description, etc. These are the elements that are critical to give the employee context of his job.

Expectations – This refers to ideals that an employee must adhere to. Examples would include industry regulations, company policies, expected norms, etc. These are the elements that are critical to give the employee context of his behavior.

STYLE – When and how should the learning be communicated

Not everything can be learnt in a classroom or by simply going through an elearning module. Decide how and when you intend to communicate the learning. In some cases, a classroom session would be perfect whereas for some On-The-Job training would be more effective.

This information can be divided into 3 key blocks:

Instructor-led – This refers to the learning being disseminated in a classroom or workshop environment, ideal for discussion-based learning or attitude orientation of employees.

Coaching – This refers to learning being disseminated through on-the-job activities or through interactions with a buddy, mentor or coach, ideal for building expertise and skills.

E-learning – This refers to learning being disseminated through self-paced learning delivered via technology, ideal for continuous and referential learning.

Now you are familiar with all the three aspects of the framework. To make things simpler, I have put them together into a grid. Here’s how it looks.

QuoDeck ICE Cube Engagement Framework.png

ICE Cube, get it?

In my next post, I will take you through the process of creating the perfect induction program using The ICE Cube Engagement Induction Framework.