Category Archives: Corporate Learning and Development

Is MOOC The Future of Online Learning?

Massive Open Online Courses may sound too good to be accurate, but you better start believing them as they are here to stay. MOtick with us to know why. 

The standard pedagogy of education may have been the usual norm for centuries now, but we feel MOOCs are our future. And, why not? After all, they break the traditional classroom learning barriers. Each of us is enrolling into different universities and programs, all from the comfort of our homes.  

With the lockdown that came into play last year and continues to do so this year, every class has shifted online. This form of learning on the internet caught on with lightning speed. A gazillion firms joined the bandwagon of e-learning with gusto.  

Yes, we are also considering the challenges that come with it. But, we certainly think that they are too good to be dismissed as just another fad. Here is why we think so. 

Self-paced beyond imagination  

According to a few studies, it has been found that people have different styles of learning. Some may understand a concept within a few seconds, while some may take months or even years to understand the very topic.  

Thus, MOOCs are a boon for all of us. We can pick up new concepts at different paces. A self-paced course allows us to learn and study at our leisurely rate.  

By authoring microlearning, you can encourage students to learn things at their own pace. Wondering how to do that? Opt for Quodeck’s system of template authoring.  

The process is simple: you ensure that your content is micro-learning compliant and follows the instructional design principles. Once that is done, here are the steps you need to follow. 

Optimal utilization of resources 

MOOCs help you make the best use of resources. If you are wondering how, then we are here to tell you. Imagine some renowned Nobel Laureate who decides to administer a training course at UCLA.  

At the max, they can only teach 100-300 students in a class and 1000 young minds in their lifetime. Now, you tell us if that is genuinely an optimum use of such precious resources? Of course not! 

But with MOOC platforms, the same Nobel Laureate can teach a large number of students in a short span, all with the help of the internet. 

Commendable scalability  

In the conventional classroom set-up, you will have to move to a more extensive classroom if you want to increase the number of students. You may also have to revamp the academy’s infrastructure in all likelihood. 

But, with online classrooms, scaling up the size of the course batch is a cakewalk. All that is required is a few clicks on your mouse.  

No systematic barriers  

Are all of us privileged enough or financially well-endowed to move out of our own countries to pursue a course abroad? The answer is NO. We cannot fly to Europe or the USA on our whims and fancies at any given time we desire.  

Also, we are too busy to pursue our academic interests that will fit seamlessly into our work schedule. But, online courses can remove and mitigate systemic barriers of any kind. Therefore, it is easy to conclude that education is universally available. 

Facilitate constant learning  

MOOCs are up to date and in line with the present job market, where any skill becomes outdated in less than a decade. Do any of you remember all that was taught in your college? Gone are the days when whatever we learned stuck with us throughout our careers.  

With technological changes taking place at a rapid pace, we have to learn constantly. And, believe us or not but MOOCs will adequately serve and address it.  

Conclusion 

Opinions regarding MOOCs being the future of online learning may be highly polarizing, but we are confident that they will stay. It is indeed a significant leap for education. I hope you liked our blog and if there is anything we missed, please let us know in the comments below.  

Why implementing EdTech in classrooms could help in immersive learning

In recent times, EdTech has been gaining prominence at a rapid pace. It has found its place in classrooms of various scales, ranging from schools to universities. In short, EdTech has revolutionized education by bringing about some much-needed changes. Online classes are one of the results of the growth of EdTech. However, EdTech has also gained popularity in physical classrooms as a means of promoting immersive learning.  

What is EdTech? 

EdTech is a blend of sophisticated technologies and the academic sector. It is a rather vast field consisting of digital classes, e-learning, audio-visual classrooms, and other technologies. The integration of such technologies makes learning much easier and effective. In the past, only a few leading institutions used to try out sophisticated EdTech solutions. Now, however, EdTech has become relatively mainstream.  

How is EdTech helping in making learning more immersive? 

It is quite a known fact that students often find education to be boring. When it becomes immersive, the learners naturally find it to be more interesting. Here are some of the ways in which EdTech improves learning: 

  1. Gamification 

Gamification is one of the most popular features of EdTech, especially for children. The integration of game mechanics in learning makes it fun. There are various types of custom educational software that provide the students with resources in a more engaging manner. 

  1.  Resources 

Students can now learn from eBooks, online platforms, and educational videos. Academic institutions are implementing EdTech to provide learners with better resources. This makes the learning process much richer.  

  1. Collaboration 

EdTech adds collaboration capabilities to the educational field. Learners can easily connect with others around the globe to share knowledge. Discussion forums are a prime example. Video conferencing solutions have made virtual classrooms a reality too. Moreover, student teams working on projects can easily coordinate and collaborate online.  

  1. Better job-readiness 

One of the most popular drawbacks of conventional education is that it is outdated in nature. It does not prepare students for modern-day jobs. However, EdTech helps to get over this issue. It accustoms the students to digital tools like electronic whiteboards, video calling, and emails. Moreover, online resources help the learners obtain up-to-date information.  

  1. Comprehensiveness 

One of the key factors that make EdTech so immersive is its comprehensive nature. Unlike conventional education, modern education is no longer bookish. Instead, the students can learn from online videos and other resources. This helps to gain more practical knowledge. The significance of practical experience in today’s world makes EdTech a logical choice.  

  1. Customized learning 

EdTech helps to deliver customized education to each student. This is far more effective than conventional classrooms. A teacher offering the same knowledge at the same pace for all the students is not really effective. This is because every student is different. However, with EdTech, students may learn in a personalized manner and at their own pace.

Popular immersive learning technologies 

Newer immersive learning technologies are always in the making. These create digital environments to offer an immersive audio-visual experience. Three of the most popular immersive learning technologies are: 

Virtual reality 

Virtual reality is basically a computer-generated scenario that delivers an experience similar to real life. VR helps to make education immersive by making it easier to relate to. For instance, a student watching an educational video would find it to be engaging. 

Augmented reality 

This is a technology that places virtual objects in the environment around the learner. In this process, it creates a digital interface. It has typically been a popular technology in the field of entertainment. However, lately, AR has also found its place in education.  

Mixed reality 

Mixed reality is essentially a blend of VR and AR. The real-world environment is still a part of the digital environment, making the mixed-reality environment seem even more realistic.  

Conclusion 

These technologies are finding application in the academic sector at a growing pace. Their popularity is increasing among students and teachers alike. Virtual environments are also proving helpful in educating children who require special care.   

It is unlikely that the trend of growing EdTech usage would die out any time soon. Essentially, it is helping the education sector evolve and meet the demands of the modern world.  

The future of EdTech post pandemic

In recent years, EdTech has been becoming increasingly prominent. The pandemic acted as a catalyst for the growth of the EdTech market. It has constantly spurred demand for sophisticated educational technologies. In the post-pandemic world, EdTech continues to be an integral part of the academic sphere.  

The future of EdTech, however, seems unclear so far. Considering that the sector can adapt to the changing demands of the customers, it has fair chances of doing well.  

What is EdTech? 

For those who are new to the terminology, EdTech refers to the blend of information technology and the academic sector. In the past, computer technology in classrooms mostly referred to large computers. However, with immense development in the field of computers and IT solutions, this has changed.  

Classrooms now come with far more sophisticated features. The COVID-19 pandemic even caused classrooms to turn entirely virtual. All this diverse integration of IT into academics together comprises EdTech.  

What are the post covid trends in the EdTech industry? 

The EdTech industry has undisputedly undergone impressive growth during the pandemic. More and more institutions are taking up online classes as the only viable solution. As a result, the demand for EdTech products has risen.  

  • Video conferences are no longer limited to office and business meetings. There has been a sharp rise in the number of institutions delivering classes online.  
  • A growing number of businesses are coming up in this sector. The post-pandemic period witnessed the launch of thousands of startups in the field of EdTech.  
  • Newer EdTech technologies are constantly coming up. The leading players in this market, as well as the new startups, are trying to innovate.  
  • Naturally, the competition has grown quite high in the EdTech sector. This ultimately leads to better EdTech services as every business tries to attract more users.  
  • For now, the sector is likely to continue growing at a fast pace. At least until the pandemic ends and institutions can hold physical classes safely again, online classes are here to stay.  
     

Hence, it is unlikely that the EdTech sector would die out any time soon, at least until the pandemic ends completely.  

What is the scope of EdTech post covid? 

The academic sector has undergone a sudden and immense change in a matter of months. Quite naturally, it took some time to adapt to EdTech. As EdTech became more mainstream and the new normal, the need for further development arose.  

  • EdTech solutions that involve artificial intelligence and machine learning are on the rise. These would further streamline the education system by automating various activities.  
  • Many parents and students indicate that they would prefer to go back to physical classes once normalcy returns.  
  • The demand for better software solutions is on the rise too. This is especially because children often find the conventional platforms difficult to use.   

Essentially, the EdTech products still have drawbacks. These make many students and academic institutions hesitant to use them. However, one must remember that the academic sector was far less digital in nature until not long ago. The EdTech companies need some time to develop their products further, and they likely will.  

What changes should you expect to see? 

It is evident that if the EdTech companies intend to thrive in the long run, especially once the pandemic is over, they must evolve. They need to be able to cater to the changing demands to stay relevant.  

  • EdTech products like video calling platforms are undergoing rapid development. A sharp rise in user-friendliness of several of these has become quite prominent.  
  • Some of the leading companies are coming up with better learning automation products. These are software solutions that help the students learn at their own pace.  
  • The development of automated assessment solutions is on the rise as well.  
  • You may certainly expect to see rapid innovation in this sector. The EdTech companies now have plenty of incentives to capitalize on.   

Conclusion 

The EdTech brands need to evolve and adapt quickly to capture the rapidly growing market. They are likely to keep on pushing for sophistication and help the sector grow faster. For now, it seems that online classes may not remain a popular option in the future. However, this can quickly change, based on how the EdTech companies act. 

7 Ways to Maximize Learning in your Training Programs

Training programs are a collection of instructions or procedures that are designed to help people improve their abilities. Skills and knowledge, mentality, attitude, and efficiency of a person are important in any profession.

Every person receives training at some point in their lives, whether formal or informal. How many times have you gone to training programs as a student or a professional and been able to recall or put what you learned into practice?

If your answer is close to zero, this was most likely because you were forced to attend the training against your will due to institutional obligations. It’s also conceivable that you received general training with no actual or direct application to your topic or career.

Whether public or personalized, any activity will undoubtedly provide value to individuals in some manner, either directly or indirectly. The only stipulation is that you must be able to benefit from it.

Now check out the tips listed below on how to get the most out of any training program and improve your learning retention:

1.   Clear your mindset:

The majority of individuals do not benefit from any training courses (primarily generic ones). They already have a terrible impression of the session.

This kind of training is of no benefit to them in their career or at work, because they do not concentrate on learning and application, any activity they get will be useless to them.

The primary source of this issue is a preconceived mentality. This mentality is formed as a result of previous experiences or disinformation. So, if you want to learn and have a good belief system, you must not use these filters.

2.   Finalize the pre-work:

Many training courses contain a pre-assignment or pre-assessment exercise that you must complete before the course commencement.

Many individuals do not want to complete this pre-workout, but it is critical for you to self-analyze your present abilities and create a route to your goal talents. It enables you to assess your current abilities and knowledge gaps to succeed in your profession.

3.   Determine the aim of training programs:

It is critical to determine the purpose of training, or in other words, the goal of the program. What are you expecting to gain from the training? Find out what’s in it for you, what skills you’ll get, what information you’ll gain, and what new learnings you’ll accomplish.

This way, you’ll be able to pinpoint your specific objective and concentrate your efforts on achieving it.

4.   Match your learning outcomes to your objectives:

Establish a clear link between what you gain in a training course and your desired outcome. Determine which learnings are linked to your desired abilities. This will encourage you to participate actively in the program and strive to improve your abilities.

5.   Focus on analysis:

What you can’t define, you can’t improve. You must first evaluate the efficacy of your staff training and development program before you can enhance it. Fortunately, current training systems make it simple to get a wide range of data about your learning program’s success. While smaller businesses may choose to forego utilizing training analytics, more prominent companies cannot afford to do so.

It’s difficult for educators and training managers to remain ahead of training innovations on an individual level as the amount of students and courses grows, perhaps spanning several training groups, divisions, and branches.

Make it a habit to track your training data to enhance your business training program. This will assist you to:

  • Gain a sense of your training program’s overall development
  • Find and fill skill gaps, detect issues in your courses (e.g., challenging lessons)
  • Identify parts of your training program that need improvement
  • Recognize and appreciate training effort, locate your top talent

6.   Attend follow-up meetings:

Many training providers schedule follow-up sessions for their students to address any issues they may have when putting the ideas or learnings into practice. Attend these seminars to receive answers to your questions and get additional insight into putting your skills into practice.

Even if you don’t have any questions, you may still learn something new by attending to or studying other people’s problems and solutions.

7.   Add ‘Social Learning’ to your training:

You learn more when you exchange your experience with others, when you have a mentor to assist you, and when you have a model to follow.

Learners and mentors are connected via social learning, allowing them to talk and share their thoughts and problems. Chat rooms, forums, online communities, video conferencing, and other methods are crucial.

This social learning method is an excellent technique to stay motivated, passionate, and eager to learn more.

In conclusion

To advance in your professional job or company in today’s competitive world, you must surpass others. You must have a good attitude and understand your learning style to get the most out of it. These tips will help you get that extra knowledge from your training programs, and you’ll see the change in your learning methods from day one.

The key to success is to put your plan into action. So, put everything you’ve learned in class into practice, and keep brushing up on your abilities.

7 Counterintuitive Tips for Crushing Your LXP

LXP is designed with an aim to provide a continuous and amazing learning experience. The article talks about 7 counterintuitive tips for crushing your LXP. 

Business organizations have been integrating LMS (Learning Management Systems) to enhance employee learning. Both trainers and learners need a comprehensive and powerful learning ambiance. This explains the popularity of LXPs (Learning Experience Platforms). 

LXPs offer a customized learning environment. In the process, the learners discover fresh opportunities to imbibe skills. These platforms pool educational content from different places.  

It also recommends the delivery of these skills through the latest technologies. These technologies include gamification, social learning, AI, and others. 

Key benefits of using an LXP in your organization 

1. LXPs enable team branching 

One of the prime benefits of using an LXP is its usability in different business units. Thus, various teams can use it without disturbing the learning process of others. 

Using this software, training managers can fix the number of learners in each team. They can also invite particular members or communicate with them. Besides, LXPs enable them to set individual learning paths and goals. By tracking progress, they can ensure better productivity of the employees. 

2. Learning on the go 

Many professionals love educating themselves on the move. LXPs provide a good platform with this feature, so that they can remain productive. They are compatible with different types of content and platforms, and this simplifies the learning process. The employees can learn at any time and place. 

LXPs have an advantage over LMS. The reason is, they help in upskilling employees. In the process, they can maximize the productivity of these employees. 

3. Intuitive and dynamic features 

The interface and architecture of LXPs are based on social learning. This strengthens its collaborative management, ease of use, and work efficiency. 

It brings you features like content sharing and receiving feedback. Moreover, your employees can display key benchmarks in their respective networks. 

The concept of LXP is like that of microlearning when employees are on the move. So, they can complete exercises on their handsets and take part in learning. 

Also, managers enjoy reduced administrative burden, thanks to the AI features. 

4. Great interface for users 

Employees find it easy to use LXPs, thanks to their seamless interface. It is easy to browse through the blog posts, lessons, videos, etc., through the search options. Besides, employees can come up with their own ways of learning. This includes other content for personalizing their experience. 

LXPs can also strategically track the progress of employees. The central dashboard present in the software helps the employees track the number of completed lessons and badges earned. 

5. Learning recommendations 

LXPs provide highly tailored recommendations to the learners. This ensures that employees don’t lose interest in the matter. In the corporate world, this is a key tactic to enhance productivity. 

In LXP tools, employees can find different customized learning styles. The AI integration further enables the employees to tailor content. These recommendations are largely based on their interests, profiles, and historical data. 

Therefore, employees can keep their staff fully engaged. The training process turns out to be interesting and makes the employees productive. 

6. Time management of employees 

Deploying an LXP enables employees to master their knowledge within their respective time schedules. They need not compromise with their working hours while imbibing fresh skills. With these tools, you can do away with the issues related to bite-size concepts of learning.  

This implies that an employee can engage in learning whenever he or she gets time during office hours. Reading blog posts or undergoing short tutorials would not take much time. Therefore, employees can gain skills without messing up their work schedules. 

7. LXPs are customizable 

Employers can quickly make changes in the learning paths in LXPs. This flexibility eases their operations, saving significant time. 

In the competitive environment, business firms need to stay productive. As the skill requirement is continually evolving, businesses need to come up with updated paths for learning. In the end, it contributes to the success of the venture. 

Conclusion 

With one of the robust LXPs at your disposal, you can significantly mitigate the financial burden. After all, you would be shelling out your money for exactly what you require. The intuitive interface allows the users to upload their content seamlessly for trainees. It makes sense to invest in a powerful LXP. 

Podcasts: Effective ways to train your sales team

Podcasts aren’t just entertainment, but also informative. We summed up a 3 minute write-up to explain how these mini audiobooks can affect your overall sales. Few things might surprise you. 

A podcast is  an audio/video transcription of information that can be downloaded and played anywhere and anytime—it’s like satellite radio, but in pre-packaged and time-limited format.  

  

Podcasts are recorded using certain software online recording programs, exported to a digital warehouse like Spotify, and then downloaded/streamed by anyone who searches for that topic or anyone who has a direct link to the podcast itself. 

The popularity of podcasts have exploded and are now considered a conventional mode of media, easily accessible to everyone. You have podcasts available for every topic under the sun, from gardening to mental health to project management. The ease and mobility of podcasts make it a perfect medium for conducting sales trainings.  

Sales professionals are usually exposed to a lot of content, sometimes too much. Yet, finding accessible and correct content to read can be struggle. Especially if you are an incentive driven sales professional, every second not spent on a deal could feel like a useless second. Apart from being incredibility popular among the current generation, podcasts are turning out to be an effective way for sales trainings. The 5 top reasons to use podcasting for sales training are listed below: 

  1. In most companies, sales professionals don’t have a stationary office job in-front of a computer or at a desk for most part of their day. Creating secure mobile podcasts can make it easier for the field sales teams to have access to the content on their phones, away from their office and home networks. Podcasts allow representatives to have access to the trainings offline, on the road, or anywhere they can multi-task. 
  1. In a podcast episode, business guru Tim Sanders says that our capacity to   understand information when reading text is 7% but increases to 38% in an auditory setting. This would mean that shifting from an email-based culture to an audio-based culture, would improve the understanding by almost 500%. For sales representatives, or anyone for that matter, this jump in efficacy is critical. 
  1. Mobile training methods for sales reps don’t just improve accessibility to content on the field, but are also a good way to generate quantifiable productivity gains. According to research, sales reps spend at least eight hours per month in transit. Extrapolate this number to all the sales representatives, and the company loses a huge amount worth of productivity every month. Mobile training methods easily engage the reps to continue learning, especially in the field, or even behind the steering wheel. Hence, this makes podcast trainings an exceptional choice to turn the wasted downtime into productive opportunities.  
  1. You can’t deny the fact that podcasting is already incredibly popular and has seen a sharp growth due to the pandemic. After the US and China, India happens to be the third-largest podcast market in the world, and the estimation states that the country would see 17.61 million people listening to podcasts by the year 2023. 
  1. Highly successful organizations usually provide its sales representatives with ongoing training throughout the year. This can become extremely easy with 5-minute daily/weekly podcasts in keeping the sales representatives up to date. The minimal effort required in the production of these podcasts, makes it an even easier tool to work with.

Podcasts are proving to be efficient micro-learning solutions as they produce bite sized episodic content which are short, information heavy and engaging. And although podcasting for training is still at an early stage, this could be the perfect time to initiate and experiment with it. 

BONUS READ 

How to Record a Podcast from your Mac 

1.) Open Garageband. Click on “Podcast” when it asks what to record. 

2.) Click the record button to record your voice. Click it again to stop recording. To playback, click the rewind button.  

3.) To add artwork, just select “Artwork” section on your podcast. Then, from the right sidebar, select “Photos”, pick one and upload.  

4.) Select the “Jingles” section on your podcast to add them. Then, from the right sidebar, select “Audio” and find a sample you’d want to use. Shorten it by selecting the track.  

5.) After you’re done saving, go to the top and under “Share”, click “Export Song to Disc”.  Now, you can upload the exported file to your platform.  

How To Enhance Virtual Learning With The Help Of Social Learning

A virtual environment is a medium of learning where learners go through courses, study materials and learning aids through an online medium. It can be browser-based or a virtual training session through Zoom. Virtual learning offers activities, interactions, and resources within a course structure and provides different levels of assessment. Given this context, learners can access learning materials through peer-to-peer collaboration networks such as forums. As social learning is a continuous process of learning from other people within and outside the organization, it can be integrated into virtual learning through various means.

At the present virtual learning also happens through social technologies like blogs, wikis, discussion forums, messaging tools, conferencing tools, subject-matter directories, and videos. Organizations are increasingly using social learning in their training methodologies for improved learning retention, increased learner engagement, and reduced training costs.

The 70:20:10 Learning Framework

In traditional classroom training, most learners recall only 10% of what they have learned after 72 hours. Such lack of knowledge retention can harm the business of your organization. For example, a salesperson may face trouble recalling the knowledge learned at the appropriate time the next week, which could cost them a sale.

As per this methodology, about 70% of learning happens through on-the-job training and practical experiences, 20% through interaction with peers and colleagues, and just 10% in a traditional, instructor-led classroom training environment.

Why Social Learning?

Social learning helps employees with enhanced retention of knowledge, which is the primary goal of any training program. Social learning encourages learning in a working environment and allows learners to apply their knowledge to work. They can learn from peers, senior employees, or experts within the organizations. People learn from real-life scenarios/examples and by direct experiences. Research studies also indicate that social learning methods deliver a better ROI (almost 75:1 ratio) when compared to traditional classroom training.

Here are a few strategies on how to enhance virtual learning with the help of social learning.

Enhance Learner Engagement

A virtual learning environment allows you to manage the learning activities by using various means such as an LMS for learner administrations, learning platforms, and virtual instructor sessions. In social learning, employees can either start or take part in a discussion, training or coach others as and when a situation arises. This type of freedom to engage in their learning will directly impact increased engagement in their work.

As part of social learning, provide a network of mentors and peers, where information is created and distributed easily to employees. Thus, employees can obtain more practical knowledge and make better decisions through increased engagement with others.

Collaborate Proactively With Learners

Communication and collaboration among the participants with emails, chat, wikis, blogs, etc., are other key components of a virtual learning environment. Social learning is collaborative in its approach, happens in real-time, and has a direct relation to an employee’s work. Learning can happen anytime, anywhere, and by using any device. Organizations that support social learning need to have learning environments that foster conversation, discussion, and collaboration between learners across the organization.

Social learning involves knowledge sharing in a joint effort between peers, and between peers and facilitators. It promotes high-level thinking, good relationships, oral and written communication, self-management, responsibility, and leadership skills.

Encourage Peer Learning

Peer learning is a great way in which learners learn from each other. Participants connected can observe and learn from others, helping each other in the virtual session. Learners can directly learn from seniors and experts who have been in similar situations. In peer learning, learners receive more time for individualized learning, and interactions between employees promote active learning.

Learners get a chance to reinforce their learning by instructing others. Also, learners feel more comfortable and open when interacting with their peers. For companies, peer learning is a financially efficient alternative to hiring trainers or instructors. Research studies indicate that peer learning activities yield more benefits to the organization, such as enhanced team-building spirit, more supportive relationships, greater psychological well-being, and improved communication skills. Thus, organizations should encourage peer learning to achieve greater productivity.

Add Simulations And Gamification Elements

Simulations and gamification help facilitators turn their virtual learning into a more interactive experience. Simulations can turn virtual learning sessions into more interesting and fun learning sessions. Mock trials and digital simulations are great ways to enhance a virtual learning session and engage the participants more.

Gamification involves turning an activity into a competitive game for the learners. You can take learning concepts, assignments, and activities and convert them into interesting games. The facilitator can announce badges and rewards for winners and create that unique spark that attracts the learners’ interest. Gamification and simulations allow learners to observe real-life scenarios and examples.

By Suresh Kumar DN, CEO at Tesseract Learning

Why Your Sales Team Needs To Be Mobile Ready?

Mobile apps have been seen to increase sales team productivity and efficiency over the years.  Sales reps should consider your clients’ schedules. The faster your clients can get the information, the better it will reflect on you and your company. In this scenario, it’s critical to leverage mobile sales enablement within your sales team.  One option for sales teams is to use a mobile learning system.

A mobile learning system is an application that can be accessed from any device at any time to help with the sales process. When face-to-face relationship management is not possible, these tools and sales app solutions house customer information and relevant, up-to-date content to engage prospects, allowing for accessible, fast, and convenient communication. Following are the reasons why sales teams need a mobile learning system:

  • It’s accessible, fast, and flexible

Whether your sales reps are connected or not, they can complete their work from any location at any time. Up-to-date marketing collateral also makes it simple to share content with the entire team in real-time. A Mobile learning system functions as a central “hub,” allowing quick and flexible access to all marketing content and CRM data. Sales and marketing executives, as well as sales reps, can input and syndicate content with great ease and flexibility from a single source that serves as an information repository.

  • Generate Sales Pipeline

Customer inquiries and concerns do not always occur during normal business hours, and schedules or locations may preclude sales professionals from meeting in person. Mobile sales enablement tools enable marketing and sales leaders to provide excellent management, allowing them to keep buyer conversations going while supplementing or even substituting live meetings and phone calls. Buyers can use mobile learning software with a mobile platform app to reach out with questions, and reps can respond instantly, whenever and wherever they want.

  • Increased efficiency

Your clients’ days are just as hectic as yours. The faster your clients can access the information, the better it reflects on you and your company. A mobile learning system will save time for both your clients and the sales team.  Your customers can access complete information at the touch of a button and for further doubts; they can contact the sales team. It saves your team time as they don’t have to answer trivial inconveniences, hence increasing their productivity. 

  • Data is easily accessible

One of the best practices of this system is that it collects information about orders, products, and clients. This information allows you to learn which products are the most popular when certain orders are most common, and so on. Having up-to-date information helps increase order efficiency and reveals your clients’ purchasing habits. This allows you to suggest more relevant products and expect the client’s next move, which increases trust between the client and sales rep.

  • Increases customer engagement

Mobile sales enablement provides one-on-one interactions with clients which establish trust and dependability. This strengthens the business relationship and speeds up the sales process. Clients can see orders being placed in front of them and make changes based on their requirements with immediate results. Involving the client in the process of selecting products and placing orders is the most effective way to build closeness and trust.

Conclusion

Sales representatives must be prepared for face-to-face interactions with customers, as well as the process that occurs before a lead is passed on to Sales, as well as the follow-up process. Mobile Sales Enablement helps sales reps get up to speed faster by delivering content that reinforces training directly from their mobile device. Mobile learning systems provide a unique customer experience. Mobile Sales Enablement raises the bar for the sales rep/customer relationship by providing real-time access to the right information to advance the sale process. Staying ahead of the competition necessitates the adoption of new technologies, and when it comes to customer engagement.

On-boarding for a Job Role STACK

Unless you have been living under a rock through the last decade, you have heard of tech stacks. A tech stack is the set of underlying elements of a software application. These are the frameworks, languages, and software products that everything else is built on. Every developer who joins a tech team needs to learn his stack.

Similarly, I believe that every business role has a stack. A stack that has to be mastered by anybody looking to do that role.

Skills

Skills are what we all need to know how to do in order to our job effectively. There are two broad categories of skills – Soft Skills and Functional Skills. In the context of this framework, the “Skills” being referred to are Functional Skills only. Every role demands certain core functional skills, that are essential for the employee to function in that job.

Good examples of these are Javascript expertise for a ReactJS developer, Negotiation and Presentation Skills for a salesperson and Accounting Skills for a credit analyst. While such skills can be trained for, true expertise comes only from experience. This is why expertise in such core skills is typically evaluated during the recruitment process itself. And once in the job, organizations trust employees to progressively get better the longer they perform the role.

In the context of role on-boarding, there is very little that can be done in a short duration program to build up these core skills. Instead, what is recommended are skill assessments and quick refreshers. Essentially, just show them a mirror and jog their memory.

Don’t spend inordinate amounts of time (not more than 10%) on skill training during on-boarding.

Tools

Can you imagine a carpenter without a saw or a blacksmith without a hammer? A skill is useless without the tools that go along with it. Similarly, every job role typically requires an employee to use a set of software and hardware tools and systems to perform their jobs.

Good examples of these are IDEs for developers, Canva and Amplayfy for content marketers and Microsoft PowerPoint for salespersons. Apart from industry-specific tools like these, most companies also have their own company-specific ERP, CRM, LMS, HRMS, etc. that the employees need to familiarise themselves with.

In the context of role on-boarding, expertise on industry-specific tools is akin to having the core skills. It is not recommended that any industry-specific tool training be undertaken during the on-boarding program. Instead, it is recommended to focus on providing primers for company-specific tools. Most people are hesitant to learn new systems, and the on-boarding program is the best place to manage this trepidation through these introductions to the tools. Giving them access to manuals or help videos in a repository format will encourage deeper self-training at a later date.

Spend more time on training on tools (about 15%) over training on skills during on-boarding.

Attitudes

Attitudes are a mixed bag of soft skills, beliefs and habits that are required for working in a role. These dictate how well you can work or interact with others to form relationships, create trust and dependability, and lead teams.

Good examples of these are leadership abilities in team leaders, assertiveness in analysts and persuasiveness in salespersons. Beyond the role requirements, all companies have a clear set of values, principles and guidelines that they look to inculcate in their workplace. Every employee must learn, internalise and display these attitudes to fit into the company culture.

In the context of role on-boarding, such attitudes need to be communicated right up front. These are best done through meet and greets, icebreakers, evangelical sessions and value discussions with the employee. Given that these require significant face-to-face interactions, it is perhaps the most expensive part of an on-boarding program in terms of time and effort and might seem to have a lower direct benefit in role on-boarding.

However, attitudes are critical in integrating a new hire into the company on the whole, and deserve significant resource allocation (about 20%) during on-boarding.

Customers

Customers are the only purpose for existence of any business activity. Customers can be internal or external, depending on the nature of the job role. But in all cases, knowing about and understanding customers is critical to performing the job well. Such customer education is unique to role on-boarding, differing from organisational induction in its application.

Good examples of these could range from retailers for front-line FMCG sales, website visitors for SaaS inside sales teams and company employees for an HR team. A stakeholder mapping exercise would be a good starting point for identifying the customer for a role.

In the context of role on-boarding, the difficult question is determining the best approach for the customer familiarisation exercise. In the case of institutional sales, it could be one-on-one meetings with the clients and account planning exercises. In the case of B2C sales, it might be participating in surveys, focus groups and interviews. Attending reviews and meetings might be a good way to familiarise the employee with internal customers.

Customer familiarisation during on-boarding requires significant time expenditure (about 25%), but reduces the need for on-the-job training in the long term.

Knowledge

Knowledge required for a job role spans a matrix of Industry-Company-Employee and Information-Concepts-Expectations. This has been explored in great detail in the ICE Cube induction framework I and II which are linked here and here.

Good examples of knowledge needs are company background, regulations, company policies, business concepts, etc. A larger part of required knowledge are job role specific knowledge of concepts, processes, products, expectations etc.

In the context of role on-boarding, the knowledge requirement takes up the largest chunk of time. It is recommended that to the extent possible, the knowledge sections should be administered through e-learning and not instructor-led training. The knowledge content should be structured as a combination of course-ware and reference learning centers, with a focus on on-demand learning and personalization. Try and find ready learning resources on LinkedIn, Coursera, Udemy, etc. before starting to create your own learning resources.

Knowledge training forms the base of the entire role on-boarding program (about 30%) and needs to be planned smartly to manage time, cost and effectiveness.

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The Job Role STACK approach integrates really well with competency mapping and organizational development. Ideally, we typically recommend getting veterans of each job role in the organization to define the STACK and its constituents. Post that, taking the common elements of multiple Job Role STACKs into a common company induction program becomes easier. The remaining STACK components then move into a relatively shorter role on-boarding exercise that finally gets integrated with on-the-job training and coaching.

Do let us know your opinions on job role stacks and whether you see them being applicable in your businesses. And if you are looking for an easy to use tool to create interactive content for such programs, do consider giving Amplayfy a spin…

P.S. This was first published on LinkedIn – Click here to see the original post

6 tips to integrate micro learning in your courses for rapid learning

Micro-Learning can be defined as a skill-based approach in education as well as training that delivers the information in small, ‘bite-sized’ chunks. This is useful as the learners can quickly assimilate the knowledge that they need to perform a particular task without having to spend long hours learning about it. Thus, it creates an opportunity for the learners to engage with the content exactly at the moment they need it.

In recent years, Micro-learning has supplemented and in many cases, even replaced the traditional method of learning which was time-consuming and primarily focused on theory. Microlearning, on the other hand, focuses more on the application and is largely self-driven, thus, producing effective and measurable results.

This is why many training programs are now utilizing the micro-learning principles to generate rapid learning and make the process engaging and successful.

Let us look at the 6 tips to integrate micro-learning in your courses for rapid learning:

1) Gamifying Learning Content-

Learner engagement is one of the most important aspects of any training program. Without effective engagement, content retention or recollection is not possible. Micro-learning principles can be utilized to create a game-based learning scenario that is interactive and interesting. Gamifying the learning content makes it visually appealing and engaging which can help the learners better understand and remember it. Incorporating gaming mechanics like compelling narratives, characters, badges, etc proves to be useful in making the entire learning process fun and effective.

2) Using Interactive Training Tools-

Using micro-learning principles in creating Interactive training tools like simulations and scenarios can effectively and rapidly teach a particular skill-set. Simulation, in particular, can be really helpful in creating a virtual situation where the learners can apply the knowledge they have gained to solve a problem or achieve a certain goal. Thus, focusing on the content application instead of theory can help increase its intake and retention. A time-based decision-making scenario is also helpful in testing the learner’s capability in handling work pressure. Thus micro-learning principles offer a unique experience in a training program that may not be possible by following the traditional way.

3) Creating Instructional Videos and Podcasts-

Instructional videos can be a great way to give information as they are engaging and brief. Micro-learning can be used to create short videos about a particular product or developing a needed skill-set, which can then be shared across a variety of platforms like the company’s website and Youtube. This is convenient as the learners can access it whenever required.

Similarly, educational podcasts make it easier for the learners to gain information from the comfort of their own house or while traveling, without taking up too much of their time during work hours. It makes the process more learner-centric as they have control over their learning and can easily set their own pace for receiving the necessary information.

4) Writing Blog Posts-

Micro-learning principles can be used to create something as simple as a blog post which can keep the learners informed about various topics. Blogs don’t take much time to read, and a large chunk of information can be easily condensed in the form of points which the learners can easily remember. Blog posts can also be easily accessible from any device and can be published on various platforms which makes it handy for the learners to read them as and when required.

5) Creating Self-Assessment Tools-

One of the most effective ways of using micro-learning principles is by creating self-assessment tools which can include online quizzes, questionnaires, puzzles, case studies, etc. They provide an excellent opportunity to gauge the level of the learner and quantify their progress and understanding. Instant feedback that is given, helps the learners in identifying knowledge gaps which they can then rectify. As the evaluation is quick, the learning also progresses at a rapid pace. Self-assessment tools are also helpful in judging the effectiveness of a training program as they test the learner’s understanding and retention of the content.

6) Using Multimedia Resources-

Micro-learning makes it easier to condense information into various multimedia resources to provide a variety in learning and make the process interesting and enjoyable. Online slideshows and presentations are a great way to deliver information in a few minutes as the learners can easily absorb the content. Micro-learning is also used to create infographics that provide a comprehensive overview of the subject in a way that the learners can quickly understand and recollect.

Thus, integrating microlearning into the regular courses is a great way to boost the productivity of the training program and generate rapid learning and better content engagement, involvement, and retention.