Category Archives: Employee-Training

5 ways to leverage AR and VR for training your employees

According to IDC, the estimated market opportunity of Augmented Reality and Virtual Reality (AR/VR) solutions by 2020 will be $143 billion. Companies of all sizes are increasingly using AR and VR for corporate training and to acclimatize their new employees to the work environment.

In fact, according to STRIVR, learning retention rates with AR/VR can be as high as 75 percent as compared to just 10 percent retention rate through reading or lecture. Whether its management, customer services, or seasonal situations, businesses are successfully using AR and VR for numerous purposes.

For your company, that means if you are still not incorporating AR and VR in corporate training, then you are missing out on a lot. Here are some of the ways you can take advantage of AR and VR for training your employees.

1- VR workplace tours for new employees

With a virtual tour of the workplace, your new employees can familiarise with their new work environment, even before actually coming to the office. For you, it means your employees will be ready to get started with their work right from the first day since their learning curve will reduce greatly.

They would already know the breakrooms, bulletin boards, their team leader’s office, and their own cubicle when they arrive. You could also design the entire onboarding training module for new employees as a VR tour to make it more engaging and interactive.

2- Emergency drills

Emergency drills are a necessity for every company, and they have to make sure those drills are being conducted from time to time. But just getting a safety expert to explain the different scenarios to your employees is not enough. Most people find emergency drills boring as it interrupts their work, and they often don’t even pay attention to it.

However, you can create emergency drills using AR/VR technologies to check if the employees can handle stress and identify the correct security protocols through simulations. The biggest advantage of this is that employees can take these courses according to their own time.

VR_AR_BestPractics_QuoDeck

3- Task walkthroughs

To help your employees get a better understanding of the tasks that they need to perform on a daily basis, you can create online training simulations which would allow them to learn in a virtual environment.

With these simulations, they can determine the skills and steps they need to follow to complete a task, and it would also give them the opportunity to learn from their mistakes without any consequences.

Bear in mind, it’s important to make sure that the simulations are as realistic as possible to provide your employees with a fully immersive experience that they can implement in the real world.

4- Compliance training

For companies, compliance training is one of the most important and mandatory processes, and they have to make sure their employees are well accustomed to it. But handing out a large document to every employee and hoping that they would read every line of it is not enough and it may not even help your organisation in the long run.

Instead, you can use AR/VR to create virtual workplace environments where employees can get a better idea about the compliances they need to adhere to through online simulations. You can also create game-based lessons where employees are given different situations to see how they would respond to it, whether its accepting gifts from a client or a workplace injury.

5 – Virtual case studies

There is no better way to understand the business and skills, than by going through previous case studies which had successful results. But most case studies are text-based and they aren’t as engaging. With AR/VR technology, your employees can understand these case studies in a more interactive way, as they will be able to see those examples in action.

By adding simulations, activities, and fun quizzes, the otherwise boring case studies become more life-like and allow your employees to retain more knowledge.

Getting the most out of AR/VR training

By implementing VR and AR technologies, you are also able to measure the performance of your employees accurately. Heat maps make it possible to see exactly where users look during their 360-degree experience and the instructors can monitor trainees in real-time. You can create VR/AR applications that can be easily integrated with your Learning Management Systems (LMS) as well.

In conclusion

Augmented and virtual reality training provides an innovative and new way to increase employee engagement, improve productivity, and save costs while offering a cutting-edge learning experience. With the latest advancements that have happened in the AR and VR technologies, the barriers are quickly fading away making it a viable option for immersive training for any industry.

6 must have apps for every HR professional

One of the most crucial functions in any organization is the Human Resources.

The HR function drives the organization, its culture, future growth possibilities and is also the first point of contact for prospective employees for the organization’s brand value.

It is interesting that HR teams witness an average 22 percent cost savings when they move to automated and digital solutions for process-jobs. There are other numbers which prove that an app backed HR function is much smoother, with transparent employee interactions.

To help with that, these are the six must have apps which every HR professional should have:

Workbright

One of the most primary functions for HR is the employee on-boarding process. Once the employee joins the organization, there is paperwork and one-to-one sessions required with the HR teams to help set the employee into the system & the job role. Workbright makes this process simpler by taking it online & doing it even before the employee has joined the organization. Workbright helps with all the process functions of the on-boarding journey and can also be made to have primary sessions for the employee-to-be on what to expect in the new role. Once joined, the employee already has an exposure to his role, saving up on time-costs for the HR team as well.

QuoDeck

Human Resources lead the Learning and Development functions for any organization. Very important everywhere, conventional learning mechanisms involve a set theory which needs to be read over and tested for a score. This has become a mundane process and generally, employees treat it as just another test which they forget about later. QuoDeck solves this problem by making games out of the tests required. Instead of repeating what was read, QuoDeck turns the entire session into a game where people win points, can compete within teams or outside of teams, etc. This helps take the learning process in the right spirit as the retention and participation levels are much higher.

LinkedIn

Hiring today is an online process and taking up the game notches is LinkedIn. A social media platform where professionals have well-crafted profiles detailing all their achievements is the perfect way for HR functions and recruiters to know more about prospective candidates. The chat & mail features also help both sides reach out to each other and have a meaningful conversation before they decide on functional meetings. For the HR functions, LinkedIn is an indispensable tool which helps them know a prospect better before they take the next steps. LinkedIn works better than so many other ‘job’ apps because it is about building meaningful careers with the right fitment and not just getting a job.

WorkStyle

Hiring is a very chance-based process. Despite all possible checks & attempts, there is a gut factor which comes into play. At times one lets go of great assets, or at times brings on-board undeserving candidates. In either case, it is a mistake which is realized late and costs the organization dear in terms of intra-relationships and any other means. WorkStyle helps the HR teams because it comes with testing an employee’s personality traits. Technical skill-sets help do a job, but personality traits make an employee gel with the teams and contribute for both personal & organization growth. WorkStyle comes here with a variety of models and tests helping the HR team to take an informed decision.

Zenefits

Human Resources work on two ends of the spectrum- the procedure-oriented and the emotional and human-oriented. The processes and formalities-based systems take up a lot of time, leaving them with limited scope to help employees with the ‘Human’ aspect of their profiles. Zenefits helps here by taking up all the roles of employee records, hierarchy structures, payroll management and any other function which can be done via a procedure. This leaves the HR team to devote time for better employee engagement, interactions and developing the general work culture of the organization.

Yammer

An organization is an ecosystem with its own sub-groups, job descriptions, work titles, assignments, line & cross-line reporting, etc. In such a world it is the HR’s responsibility that all communication channels are open for employees so that impromptu groupings can be made, everybody in a group knows about updates happening simultaneously and much more. Yammer makes it possible to engage in fruitful intra-office and inter-office conversations and coordinate for better personal relationships. For the HR team, Yammer is helpful as it comes with a dashboard with features for tracking, recording and maintaining effective communication channels.

This article was first published on Business Standard

Why Mobile Learning is the Future of Corporate Training?

According to a survey by Stat Counter in 2016, the number of mobile users surpassed the desktop users for the first time, with 51.3% mobile users and 48.7% desktop. It is no surprise that mobile has now become a preferred medium for people to access content. In fact, according to a report by Growth Engineering, 43% of people find learning from mobile devices very useful and essential.

Mobile learning is more than a way to learn through a mobile device. It allows people to learn on-demand, at their own pace, and in the form of bite-sized micro lessons.  

For companies, the question is no longer whether to consider mobile learning. The question is — How long will they wait to implement mobile learning in their organization?

Here are some of the reasons why mobile learning is the future of corporate training:

International assignments and global mobility continue to rise

Talent mobility has become a norm for most organizations. In the last decade, international assignments have increased by 25 percent, and if it follows the same pattern, then we could see another 50% increase by 2020.

When your business is sending an employee to an unfamiliar and new location abroad, you need to make sure that your employees have all the training and information they need to make their assignment a success. After all, for any business, international assignments are already expensive, and lack of preparation can lead to decreased productivity and poor results.

That is why it is important for businesses to train their employees in advance so that they can deal with any type of challenge that they may experience when they are on the assignment. Though the employees may not have enough time to get their training before leaving or during work hours, with mobile learning. With mobile learning as part of your corporate training, it becomes possible for your team to learn on the go and make their international assignments a success.Millennialsusing_QuoDeck_2018.jpg

Millennials prefer short bursts of information

It is estimated that by 2020 nearly half of the workforce will comprise of millennials, which means companies have to change their corporate training programs as soon as possible to make sure it caters to the new generation and trains them in the most effective way.

Now, millennials are used to smartphones and tablets, and they are from the social media generation where they consume information in small bursts. Handing these millennials a 50-page manual or conducting a 2-hour seminar about a new technology that you are going to implement in your firm, may not help them retain as much information as you would want them to.

Instead, with mobile learning, your corporate training program can be converted into a scenario-based fun game that the millennials can play on the go and it can also help them retain more information leading to a more productive and an efficient workforce.

In-house training to make sure your team is constantly learning and evolving

With high competition, it has become crucial for companies to only have the best talent on their team. When you are hiring new talent for your company, you go above and beyond during the recruitment process to make sure the people you are selecting have all the necessary skills and knowledge.

But the business world is constantly changing, and without the right in-house training you might soon realise that you have an under-qualified staff. By implementing a mobile learning program, you can allow your team to gain new skill sets and always stay ahead of the competition by creating a corporate training program that everyone can partake in at their own speed, without affecting their work.

The rise in the remote workforce

Companies around the world are embracing mobile workforce. By allowing employees to work outside of office, according to their flexible timings, organizations are able to get better results and efficiency.

When your workforce is operating in different geographies, you also need to change your corporate training program to fit the new workforce. After all, you cannot expect the remote employees to cram all the information in a single instructor-led training event.

The employees won’t be able to understand or implement information accurately when they are taught everything in a small span of time. Instead, with a mobile learning application, your team can learn the new course and technology remotely, and at their own pace, which would make retaining and implementing information easier.

Enhanced collaboration and engagement

We live in a world where people prefer sharing their ideas online instead of doing it in person. By leveraging the social aspect of mobile learning in corporate training, you can generate more conversations among your employees and create a continous learning experience. This, in turn, increases collaboration, engagement, and motivation among your employees and makes training fun.

For instance, you could implement mobile-based gaming lessons for your team and keep the scores of the top ten people. You could also create a community page where employees could share what they learned from the game or ask questions about certain sections of the game which would encourage peer to peer learning.

In conclusion

With the flexibility and efficiency that mobile learning provides, there are no doubts that it is indeed the future of corporate training. If your organisation is yet to incorporate it into your training program, then its high time that you did.

The Indian Startup Show A Weekly Podcast Show About Indian Startups Entrepreneurs & More! Hosted by Neil Patel & Friends

Ep69: ­Arijit & Kamalika, Co-founders of QuoDeck – Meet the husband & wife team disrupting the traditional learning industry…One game at a time!

Both share great insights on life as an entrepreneur. The setbacks, the fun, building a team. Getting out of the comfort zone. Management styles, Quitting corporate life after 15 years and how they first met! So please enjoy the show.

To listen to the Podcast.

3 Types of Startups Who Need a Learning Culture to Succeed

Service-driven startups like cab hailing apps, e-commerce apps, delivery and logistics enterprises, etc. thrive on very specific yet highly competitive ecosystems.

Most startups work towards the one thing which matters most – Survival. In the crucial early years, startups are consumed by solving critical challenges like getting their product/service off the ground, creating differentiation with consumers, hiring the right team and raising capital. Most times this leaves no bandwidth for anything else and lower order priorities like training usually take a backseat – and, rightly so. Most startups can do without structured learning for a very long time, and instead, driving a culture of ‘figuring it out’ and self-learning can help teams remain cutting-edge and current. However, if you are a particular type of startup, then learning is actually quite critical to the success of your business model.

1.    Startups with large field forces

Startups that depend on a large field force to either sell or deliver their product/service to customers, need them to be knowledgeable and be skilled at selling. But, with large field forces come issues such as high attrition and the need for training their replacements faster. As a startup, balanced on the thin edge of efficient capital consumption and delivering a world-class brand experience to customers, these costs can prove very dear.

Startup founders typically, expect field force managers to teach incoming employees on-the-job or through 1-2 day-long classroom sessions, to equip them with all the knowledge regarding the product/service, its differentiation, processes, and skills related to selling and issue handling. That can be a lot to absorb in such a short time span! However, what startups don’t realize is that the willingness to commit this time to train may differ from manager to manager as may the ability to train, resulting in a lopsided field force where some are trained to deliver better than others. And one of the fastest ways to kill a brand is inconsistent brand experience with customers.

Such startups can benefit enormously from having structured learning and onboarding programs, that incoming field force is mandatorily required to go through in their initial few days. With advancing learning technology, such structured programs are now delivered with ease through mobile devices with micro-learning that is consumed on-the-go. Ultimately, the cost of such a program is offset by the benefits of consistency of brand experience resulting in growth and scale.

2.    Startups who run an ecosystem

Service-driven startups like cab hailing apps, e-commerce apps, delivery and logistics enterprises, etc. thrive on very specific yet highly competitive ecosystems. Features such as one-day delivery, pick-up & drop services, returns, and home trial add enormous pressures on logistics teams in startups. Conversely, the differentiating factor is not always the product/service itself, but the quality of hospitality and customer care provided, which is actually delivered by the ecosystem.

Compared to the previous type of startup, the need for training this ecosystem comes from two fronts – Process and Brand Experience. Ecosystem partners deal with both major stakeholders involved – with the startup (seller) and the customer (buyer). Understanding processes which may include critical aspects like authentication, cash handling, timely delivery and pickup, returns etc. is imperative for ecosystem partners. And every partner of this ecosystem doubles up as a brand ambassador, therefore they need to understand the brand experience they are supposed to deliver.

If such an ecosystem is at the center of a startup’s business model, then founders need to ensure that the ecosystem represents and communicates the brand experience founders have envisaged. This, however, cannot be done quickly and is a long-term process. Startups need to analyze the role of each partner, design training programs accordingly and ensure the same is communicated to them on a regular basis.

3.    Startups with complex product/service offerings

Startups with complex product/service offerings such as technology products, fin-tech or medical tech have a unique requirement. Their offering is typically based on a thorough understanding of the domain and the issues with existing products/services, which can be sometimes fairly complex subject matter. Not only historical context, it is important for such companies to keep abreast of the advances and latest developments in their domain. Sometimes, the requirement can be as simple as knowing new regulations in the industry that affect your product/service.

As such startups grow and hire, whether it is sales and marketing, product development, Operations or HR, translating this context and understanding is important and needs to be done continually. Such startups would benefit from building up a repository of knowledge that is available for reference or learning as needed.

By Kamalika Bhattacharya, CEO & Co-Founder at QuoDeck

This article was first published on BWDisrupt