Category Archives: Game-based learning

People More Motivated By Entertainment Than Traditional Learning Constructs: Kamalika Bhattacharya, CEO and Co-founder, Quodeck

Anyone who runs a digital business recognizes the need for interesting and interactive content to attract and retain customers, train employees, and gig workers, and engage value chain stakeholders. This is precisely where QuoDeck comes in. A B2B SaaS Digital Learning and Engagement Platform, QuoDeck enables organizations to use interactivity and games to engage audiences. Founders Kamalika Bhattacharya and Arijit Lahiri experienced a moment of insight on a routine visit to a mall. “We found that in between scanning visitors, the security guard was playing candy crush,” exclaims Bhattacharya. “That’s when we realized that people are more motivated by entertainment than traditional learning constructs,”

QuoDeck began as a game-based learning system but now offers a complete digital engagement suite, called the QuoDeck Interactive Cloud that promises engagement, speed, mobility, regionalization, data, and security. QuoDeck has been awarded a fellowship by the Royal Academy of Engineering, London and Newton Fund and selected as a winner at ET Power of Ideas.

Today, QuoDeck caters to over 5 million users across an enterprise client list that includes Unilever, Vodafone, Flipkart, Dabur, etc.

Role of gamification in the workplace

Gaming is all about stimulating people, driving a healthy sense of competition among them, and ultimately rewarding them. Rooted in psychology, it can be used to drive any kind of activity or function in the workplace. It works particularly well in the field of learning and enablement by adding an element of fun to propel interest and engagement. This is often achieved by using points, badges, rewards, and contests to create a sense of competition and winning around learning and knowledge consumption.

Studies have shown that through gamified learning and training, retention of information is longer and has high recall value due to the fact it is generally imparted through an audio-video medium. Gamification is also an excellent tool to test participants. It can be used to assess how the participants manage time, prioritize and respond to social cues, among other key skills.

Nowadays, many organisations are shifting towards gamification, making the corporate process smooth and easy going for both HRs and employees.

Gamification is used at workplaces to add a fun element and to increase the level of interest of employees in their day-to-day tasks. It is used in many corporate practices such as onboarding new employees, training, employee engagement & motivation.

What is the scope for job creation through Gamification?

Educational, training, and recruitment platforms are increasingly leveraging the fun elements of gaming to help engage people in jobs. It follows then, that the reverse can also be true – gamification can be used to impart basic skills to people before they are hired and also upskilling them after they are hired. This should impel better outcomes for people looking for work opportunities, effectively making them more job-ready.

Also, an increasing proportion of the workforce that companies are going to hire in the near future will be gig workers. According to a 2021 report by Boston Consulting Group, gig workers have the potential to service up to 90 million jobs in India, or 10 percent of India’s roughly 900 million-strong workforce in the near future. Companies across sectors are banking on the rise of the gig economy to scale fast but quickly hiring gig workers and training them is a huge challenge for enterprises. Gamification can solve for this challenge and maximise job creation. Entertainment and gaming platforms are hugely popular among gig workers to alleviate boredom. A platform that leverages this entertainment factor with high-quality UI can help companies hire and train staff in a highly scalable manner.

The Role of Artificial Intelligence and Machine Learning

QuoDeck tracks event stream data continuously and uses Machine Learning methods to figure out trends that prove effective for people. The data is aggregated, co-related, and filtered in real time to help create personalized recommendation algorithms that evolve based on what users prefer to consume. As for Artificial Intelligence, that finds applications in learning content creation such as question generators and chat bots that are used to mimic real-life situations as closely as possible.

Where does India stand versus global trends in the adoption of Gamification?

If you look at the numbers, the global gamification market is expected to grow exponentially to USD 38.3 billion by 2027, from a mere USD 9.1 billion in 2020. Things are a little slower in India. While the adoption of gaming is widespread, the use of gamification mechanics in businesses is still at a nascent stage. Moreover, gamification seems to be geared more towards the internal customer than the external. Most Indian apps have yet to gamify their customer, partner or vendor onboarding process as well as their loyalty programs even though these are known to have a tremendous impact.

Working with fortune 500 companies

As India’s largest digital learning and engagement platform, QuoDeck works with several Fortune 500 companies such as Unilever, Vodafone, Flipkart, Tata Consumer, Dabur, and Britannia. These companies have been quick off the mark in recognising the potential and benefits of gamification for their external and internal audiences. Gamification is particularly effective for training and upskilling full-time employees as well as gig workers. Moreover, given the large audiences these companies need to address, digital platforms are the only scalable option for them as they allow standardization and big data collection.

What would it take for smaller companies to adopt Gamification?

Smaller companies need bite-sized platforms and a content-ready approach to spur them to adopt gamification in their businesses. Reducing the cost outlay and providing customized platforms that can go live in a matter of days will certainly make gamification more widely acceptable.

How far away are we from a future where every company prioritises this?

Most companies already realize the need for scalable platforms to train their workers. A field-based workforce requires an approach to training that is different from the traditional classroom, workshop, or on-the-job model. Gamification makes the process of learning entertaining, pull-based and relatable, thereby allowing for maximum adretention. Businesses can no longer afford to ignore the importance of gaming and gamification as effective tools for audience engagement and training; embracing them fully is not too far away in the future.

What are QuoDeck’s plans and goals?

Modern-day businesses across the world are dealing with the challenge of reaching their geographically widespread workforce. This challenge is a huge opportunity for us. We plan to go global with our entire suite of services and work with companies in Southeast Asia, Latin America, and the Middle East. While we pursue this goal, we need to ensure that QuoDeck remains the market leader in its category as it is today. We hope to keep it so with constant cutting-edge innovation.

This was first published on BW Gaming World

How hyper-casual gaming can be used to transform enterprise outcomes 

It’s undeniable that gaming is no longer a niche, but has become mainstream. In the past, gaming as an activity or culture was identified with console gaming through PlayStations and Xbox, which were far too unattainable to gain mainstream acceptance. But mobile gaming has taken the world by storm and has gained broad-based appeal and adoption. Gen-Z and Millennial audiences, especially, spend more time gaming than on any other form of entertainment. 

Even within gaming,  the hyper-casual game genre has become increasingly popular. As a game genre, it accounted for almost 60% of mobile game downloads out of the top 20 billion downloads in 2021. With simple user interfaces, compact sizes, and highly visual designs, hyper-casual games have a broad appeal among digital audiences, and not just among Gen-Z and Millennial players. So, given the popularity of this genre, how can this be leveraged to drive enterprise outcomes. 

Today, let’s take a tour of hyper-casual games, their characteristics, and their incorporation into the enterprise to drive the best business outcomes. 

What are Hyper-Casual Games?

Let’s start with what hyper-casual games are. They are games that incorporate simple mechanics such as clicking on something repeatedly, or swiping and selecting, or just clicking to avoid obstacles. They don’t require high levels of hand-eye coordination and incorporate bright visuals to make them eye-catching. Therefore, the level of skill asked of the player of a hyper-casual game is very low, making these games playable across all age groups. 

Hyper casual games will also have mechanisms such as simple level-ups, bonus gatherings, and repeat visit rewards, all to make the player feel good about playing the game with easier ‘wins’. 

Although they tend to concentrate on a single basic mechanic, such as endless running or finding hidden objects, hyper-casual games are nonetheless tricky enough to keep players engaged. In short, hyper-casual games are simple to learn but challenging to master, which draws players in repeatedly. The genre is famous for being played in small or snackable bursts, that gamers can enjoy while waiting in line or commuting to work.

How can games be used to drive enterprise outcomes?

Considering its minimal game mechanics and addictive game play it is easy to incorporate learning into hyper-casual games to increase knowledge retention and engagement, leading to higher productivity. 

Question-based, hyper-casual gaming is a mechanic where questions can be answered to gain more time or lives or rewards in a game. As players play the game longer and longer to achieve high scores, they encounter these questions again and again as they seek to gain more time/lives to reach a higher score than before. Such a mechanic is known to drive higher recall of these facts or concepts, simply because they are seen again and again. This is a scientific technique called ‘Spaced Repetition’, where the repetition of these questions places difficult-to-recall facts and information in front of a learner multiple times until it excites not just rote memory, but visual memory as well. Multi-sensory memory ensures that these facts stick in the mind of the learner for a long time. 

Based on the ‘high scores’, players then get to see a leaderboard, where they can compete with others on knowledge. This leaderboard spurs players to try to keep knocking others off the top perch and creates a ‘Pull’ mechanism for the content. Therefore, the need to beg and cajole learners to consume the content is very low. Additionally, social media mechanics can be added to create buzz such as sharing their wins on internal company pages or running these as contests, which reward those at the top of the leaderboard. 

To sum up, it is undeniable that the popularity of the hyper-casual gaming genre combined with incorporating learning approaches makes it a potent tool in the hands of smart, new-age enterprise learning and capability development professionals. As the proportions of enterprise audiences start to lean more heavily in favor of millennials and Gen-Z, enterprises must make the leap to these approaches in order to remain relevant in these young minds.

Will Gamification For D2C Brands Work?

As D2C brands take on established brand mammoths to capture consumer attention, with proven use cases of gamification and many well-known brands reaping its rewards, gamification has now become an essential weapon in any smart, new-age marketer’s arsenal

With the world undergoing unprecedented transformations since the Covid-19 pandemic began, enterprises across the globe are reimagining their branding and marketing strategies to adapt and realign with the changing needs of their consumers.

One sector that has stood out from the rest in the post-pandemic era has been D2C retail, which saw a significant uptick in demand during these times. At present, D2C brands have sprung up in multiple sectors, including fashion, FMCG, Homecare, Femtech, personal care, baby care, cosmetics, lifestyle, home décor, consumer electronics, among others. More than 800 D2C brands in India are carving a niche for themselves, with many more to join the ecosystem in the coming years. Such a backdrop points to an increasingly competitive space where only those who deploy the best brand strategies will survive in the long run.

The most significant challenge faced by D2C brands today is one of creating brand recognition among consumers. Given the lack of a physical space where consumers can experience or see the brand, digital mediums such as YouTube, Instagram, Facebook, Whatsapp etc., become the primary mediums through which consumers are reached. However, high clutter in these channels makes content differentiation a critical marketing need.

Gamification, as a strategy, is one such way in which D2C brands can strongly differentiate and attract new consumers.

There is a natural instinct in every person to compete, to be challenged, to have fun, to be rewarded, and to mirror. These five innate instincts can be satiated through games and gamified engagement. Furthermore, when people play games, they feel motivated and experience a positive ’rush’. Gamification in the context of marketing merely couples these positive emotions through game elements and game principles with a topic or information about a product.

Gamification is already widely used in a variety of contexts across sectors with the ultimate goal of entertaining, engaging, and educating audiences. Globally the Gamification market is expected to grow to USD 38.3 Billion by 2027, from USD 9.1 billion in 2020. The global gaming market is expected to be USD 268.8 billion in 2025, up from USD 178 billion in 2021. This is fueled by growing acceptance of this medium in the minds of consumers across the world. As younger populations enter the working age and with the advent of mediums such as VR, this trend is only expected to magnify.

In the context of D2C brands, tried and tested gamification methods can be a game-changer in many ways, some of which we’ve explored here.

Enhance reach and brand awareness

Brands can use games to create fun interactive content for people to discover and understand their brand and products. Using gamification elements incentivizes the interaction while creating hype for your product or services among consumers. This is also a great way to promote newly launched products or campaigns; there is a high likelihood that a consumer may participate or make a purchase with a game as a hook.

When you integrate a game into your brand content across different consumer touchpoints, you also encourage your consumers to share their gaming experience with their social networks, as gaming activities get a lot of shares.

This increases a brand’s reach and awareness, thereby making it easy to attract new consumers. For example, a study by Gigya, a customer identity management platform, found that brands such as Nike, Dell and Pepsi, who used gamified elements in their content, saw a 13% increase in post comments, 22% more post shares and a phenomenal 68% content discovery rate.

Drive Engagement and Increase Brand Loyalty

Game principles can be used to achieve the holy grail of marketing – sustained engagement. According to Digital Marketing Forum, 60% of people admit that an appealing game from a brand may influence them to buy more from that brand. Similarly, a survey conducted by Ask Your Target Market found that 38% of people enjoy their shopping experience when brands include games or interactive features. This data indicates that gamification can enhance sales, brand awareness, and customer loyalty and help develop an emotional connect with the audience. This, in turn, leads to a longer relationship with consumers, as opposed to simple brand awareness. Brands that gamify to raise engagement find that games also tend to boost customer experience and satisfaction.

With the increased demand for consumer entertainment since the pandemic began, brands can leverage gamification to make the user’s engagement with the brand more enjoyable and dynamic. Bain & Company’s research shows that increasing customer retention rates by 5% increases profits by 25% to 95%.

Grab new segments’ attention: Target Generation Z and Millennials.

While gamification for digital marketing works well across all ages and demographics, games perform exceptionally well with Millennial and Gen Z audiences, as indicated by the Consumer Insights research, which found that about 81% of Gen Z gamers reported playing games in the past six months. Millennials and GenZ make up the majority of the 600 million internet users in India, and they are driving online shopping like never before. As a result, D2C

brands are getting higher responses and witnessing a sharp rise in engagement and visibility from Millennials and Gen-Z, who make up the major share of online shoppers. This points to a huge opportunity for D2C to leverage the affinity of Millenials and GenZ towards games and use gamified elements to drive revenue and engagement.

Generate data for personalisation and user retention

With hundreds of D2C startups and traditional retail companies vying to take the D2C route, customer acquisition costs are rising. A data-driven understanding of the customer can help D2C brands deliver unique experiences across channels, thus, improving retention and increasing overall customer LTV. Games naturally lend themselves to capturing higher levels of data that can indicate consumer behaviour or preferences. This sort of data can be generated through gamification applied across multiple touchpoints in the consumer decision journey.

The data collected can help D2C brands optimise experiences across customer lifecycle stages while reducing overall marketing costs.

As D2C brands take on established brand mammoths to capture consumer attention, they may need to find innovative ways of appealing to consumers. What better way than to deliver a personalised experience to make consumers feel like part of something unique and niche. With proven use cases of gamification and many well-known brands reaping its rewards, gamification has now become an essential weapon in any smart, new-age marketer’s arsenal.

By Kamalika Bhattacharya, CEO & Co-Founder at QuoDeck

This article was first published on BW Disrupt

Ways That Actually Work To Engage Consumers During The Festive Season

Want to increase both sales and engagement during the festive season? I got you! Here are 5 effective ways that work to engage your consumers.  

The festive season is everyone’s favourite and that time of the year where brands record a rapid sales growth of more than 7.5%, even during the pandemic. For this sales rate, you need to create a strategy and organise your content schedule ahead of time to engage your customers effectively.

Do you want to know what strategy will engage your consumers for the upcoming festive season? Yes, you are reading the right page. QuoDeck has every solution for that.  

Try to plan and create your content to ensure that you’ll be able to give your audience engaging content on a consistent schedule throughout the festive season. You’ll also get the best results for your marketing as the festive sales season approaches.

Here is a list of 5 creative tips to engage with your consumers by embracing content for the festive season of 2021:- 

Use Engaging Push Notifications

Push notifications can provide a great experience and amaze users with useful content regardless of the device or browser being used.

Over the holiday season, your audience will be sensitive to content that helps them reach their goals. Use push notifications to notify users on their phone or desktop site that discounts, suggestions, or other resources are available to them.

Well-written and frequent messages on your website will result in higher engagement. Do you know how push notifications can boost app engagement by 88%?

Using push notifications to improve consumer experience by informing your consumers about shipping and discounts on pages they’re browsing would make festive shopping more attractive.

Create Giveaways

Isn’t the festive season the ideal time to host a giveaway? It highlights the spirit of the season, builds enthusiasm for the chance to win a great gift, and increases social media buzz for your brand.

Use e-newsletters, blog posts, and social media to announce the giveaway to your consumers. For example, you can create an email list by asking people to sign up to enter the game. Having people follow you on social media to join the giveaway will grow your social media following.

Add Festive Spirit To Your Online Community 

Do you realize that your brand image is dependent on how your consumers perceive you? With advertising, graphics, and other marketing strategies, you may influence how your brand is seen online, but engagement defines your brand image.

Establishing an online community is one of the most successful ways of generating meaningful and long-term engagement. It takes time, but it is well worth the investment.

Having a passionate group of interested people in your online community will always show your effective marketing and boost engagement during festive times.

Offer Festive Discounts People Can’t Refuse

What time will be excellent for great discounts than the festive season? Most of the country will be shopping for themselves or their dear ones. So now is a perfect time to offer discounts on products, services, or even delivery to increase engagement and sales.

Use your online community, such as websites, Facebook, Instagram, and Twitter, to update your customers about discounts, essential for engagement and sales generation. 

Create A 12-Days Drip Campaign

After the giveaway, you may put up an email drip strategy with 12 days of engaging content.

A 12-days email marketing campaign in which you draft emails in advance and schedule them to publish whenever the criteria are met. You might develop a set of 12 creative emails showcasing your brand offers which will appear in your consumer’s inbox daily throughout the festive shopping season. 

Exclusive discounts, free content, tutorials, and gift vouchers, an offer such as this can help you quickly grow an email list. If you organise beforehand to share it with your community, you may experience increased engagement and conversion rates.

Conclusion

Isn’t maybe the first time in history we’re implementing a festive marketing strategy to engage consumers in the middle of a pandemic? Yes, you heard me right, businesses need to continue to market well and offer information that will assist consumers in making wiser buying decisions and building engagement with their brands.

We’ve got you covered with the above-mentioned influential tips to engage with your consumers. In 2021, use these guaranteed strategies to boost engagement rates during the festive season.

The Best Tips To Get A Gamified Course: 5 Ways To Give Your Students a Fun Learning Experience  

Applying a gamified learning method is a new technique many institutions are adopting today. Amplayfy offers effective ways for modern learners. 

The new-age learners of today can be referred to as modern learners. They have an abundance of information that they can anytime and anywhere, which can be quite overwhelming. However, if we compare today’s generation with the older ones, they have comparatively lesser attention spans. 

Thus, the need to include the correct way of learning is crucial for this generation to ensure that they are engaged and attentive. What can be better than gamification techniques for learners to enhance their engagement? Many studies have proven that such strategies affect not only their performance but also their productivity. To create such engaging courses, you can check out Amplayfy for the plenty of such options offered by them. 

Tips to make gamified courses:

Here are five tips to get an effective gamified course for learners and have a fun learning experience:

Tip 1: Know your students

a) Know the difficult parts 

Try to find out the trouble spots of the students since it will allow you to build the best gamification techniques for the classroom. The significant reason for finding students’ trouble areas is that they will let themselves be at the forefront of the gamified strategy.

b) Conduct a Survey 

You should conduct a survey in your class to design the right ways to keep them engaged. The aim is to learn about the games that students are most interested in. 

Tip 2: Set the learning goals

a) Define goals

Have proper objectives in the form of learning goals that will help solve the troubles of the learners. Setting learning goals will allow students to learn concepts and grow their skills. Add behavior goals to include guiding students to concentrate and perform efficiently.

b) Design projects that allow meeting these goals

Give the students ample choices that challenge as well as suit their abilities. You can accept the projects in the form of a presentation, creative writing, paper or essay, and even a creative product that suits the given topic. 

Step 3: Make a structure of the gamified learning experience

a) Modify the scoring system

For most students, marks or scores are the most frightening part of a school. The aim of gamification is to avoid the old ways of presenting marks and modify them. Try to focus more on their progress rather than on their mistakes. 

You can also give points for finishing extra-curricular tasks, being active in the class, or anything that shows their effort to learn.

b) Utilize ‘stages’

You can alter how you name the topics and chapters and try referring to them as stages. Unlike teachers, students might fail to resonate while referring to topics and chapters. However, students might be able to relate when you call it stages, especially gamers. 

As in games, to go to the next stage, they have to overcome the current challenges. Similarly, they have to apply the same technique for studies as well. You can try this by mentioning particular tasks as mandatory to go to the next stage. For example, unless students finish their homework or take part in class and quizzes, they won’t be allowed to go to the next stage. 

Step 4: Know the resources

a) Make a manual and form teams

Like almost all video games, try to make instruction manuals that explain to the students how they should work. Your manual can hold information such as:

  • How stages function
  • The type of task that learners will handle
  • Explain the new scoring system 
  • How learners can gain rewards, and what are those rewards 

It will be a reference for learners, which will tell what they should do to be successful in a gamified scenario.

Step 5: Use gamification factors

a) Ensure the progress is visible to the learners

Showing the progress made by the learners is an essential element of gamification. It is almost like promoting the student community. Try to inculcate the method of displaying their growth and what they have achieved so far. 

You can apply different techniques to display their progress, like a bar chart. Make and share a bar chart that holds the growth made by every learner in learning a skill. When someone gets a score on winning a quiz or finishes homework and assignments on time, you can immediately fill up his or her bar. 

Those students who are making good progress will be motivated to make better growth. And those students who are not doing well will be motivated to work harder to reach that goal. In this process, every student will learn important skills.

b) Offer rewards

Giving rewards is the best way to merge gamification and learning, which is going to keep the students engaged. Many studies have proved that rewards in gamified education motivate learners to acknowledge their achievements and work harder to make progress. 

Conclusion

While the process of studying and learning tends to be boring for most students, gamification can help make it an engaging experience. The tips listed above can help you implement a gamified course and make it fun for the students. Get started on it now!

6 Power Sales Lessons that Put Gamification to Good Use

An effective tool for boosting sales and engagement is gamification. There are layered benefits and impacts of gamification for customer engagement. Some brands and sites still aren’t able to extract the best use. An off-place rewards offer or boring content can be a no-go for your business. Basically, the forced inclusion of gamification in some form just for the sake of it often misfires.  

A gamified element can be exciting for users. But, customers also spot a well-placed gamified element. They know when one has been forced onto your site. Something too complex, too lengthy to follow can be methodological. But, with something downright uninteresting, customers are usually likely to be repelled. It is understandable that finding the proper use of gamification for your purpose can be tricky. Check out these six power sales lessons that put gamification to good use: 

Lesson 1: Divide your sales strategy into small chunks with gamification 

All the information for going through your platform can be overwhelming. Or, getting to know your service can be a bit too much for the customer. At times, customers simply don’t follow or snap out of their attention span.  

For instance, let’s say your service manual for the user is never-ending. Using gamification here can be a great way of dividing ideas. The user-action path, when divided into small chunks, can be easily comprehended. An excellent example of this implementation is Salesforce. Their use of gamification breaks down the action path for their users.  

Salesforce ITC gamified ITC Adoption Challenge  

Image Source: https://www.salesforce.com/blog/making-salesforce-user-adoption-fun-blog/  

Lesson 2: Create some healthy competition and make customers feel involved 

Users are always up for a fun contest to revive their competitive streak. A healthy contest that requires them to put in some effort to see results is a great concept that can be used with gamification. The idea here is to make the customers feel involved and in charge of their progress on the interface. If they know they can work to rise on top of the chart, they’re more likely to get back to the app for frequent use.  

One example of the competition-based use of gamification is with Nike’s Run Club. There are different target goals and achievement metrics. Here, fitness freaks have just the thing they need to be motivated for fitness while also having the incentive of exciting prices. What better form of engagement could there be for a fitness brand?  

Nike’s gamified Run Club 

Image Source:https://www.appcues.com/blog/getting-gamification-right  

Lesson 3: Extend a community experience 

The feeling of belonging is one that keeps bringing people back. This is exactly what a digital or virtual community experience brings to the table. This could also have a hint of competition. Or, merely regular updates, and interactions with members of that community. A community-based gamification experience makes sense for people with similar interests. People related to that brand can be brought together for a shared experience.  

A great example of this is Samsung Nation – a shared and interactive community space to check out new arrivals, earn rewards, and stay updated with all ongoings with the community.  

Samsung Nation  

Image Source: https://www.researchgate.net/figure/Enterprise-and-Business-Example-Samsung-Nation_fig11_292720849  

Lesson 4: Trigger a sense of achievement with a “level-up” vibe 

Gamification need not necessarily always be a game, it could sometimes be even for sales. Gamification elements that offer a sense of achievement with a level up to look forward to work great for customer retention and sales.  

Have a look at the Forest App’s gamified interface. With each milestone of focussed time, users can unlock new trees to plant for their productivity missions. Not to mention the adorable interface with the level-up concept, which has truly worked wonders for the brand. 

Forest App Gamification 

Image Source: https://uxplanet.org/what-to-learn-from-the-forest-apps-gamification-5d8fe48eb4f4  

Lesson 5: Incorporate gamification with the main goal of your interface 

A great interface can be created if you incorporate gamification with the primary goal of your platform. This can include reward programs and incentives. Or choosing a product or specification. And, pretty much all activities involved in the severe sales aspect of your business.  

Image1 Source: https://feedier.com/blog/gamification/magic-gamification-examples/  

Image2 Source: https://bootcamp.uxdesign.cc/starbucks-gamifying-the-coffee-buying-experience-212acc6b40eb  

Lesson 6: Personalize the gamification experience 

The last one is a lesson to make your customers feel special. A hint of personalization always does the trick. A gamified element to present personal details of the user, track them, and adjust them as per their preferences is always well-appreciated.  

For instance, Duolingo, the language learning app, has used personalized gamification to perfection. The Duolingo bird is an interactive addition to the interface. The words/phrases that users are well versed with are tracked to present a learning interface that is at par with their current learning. This is done through gamified interactions and quizzes.  

Duolingo’s Gamified Interface 

Image Source: https://octalysisgroup.com/duolingo-review/  

Conclusion 

Are you missing out on the benefits of gamification because you don’t understand it? Try implementing one of the discussed power strategies to work for your specific purpose. The idea is to integrate something fun, practical, and meaningful within your content. When used right, gamification can be the make or break element for customer retention and engagement. In the longer run, it’s better to consider options for getting on the gamification bandwagon that let your competitors take the lead. Figure out what would work for your sales strategy, experiment a little, and you’ll be sure to find your perfect gamification fix! 

5 Game Elements that create effective learning games

You must have heard the phrase: learn by playing. This is not just a saying, but it actually works, as games help in the production of dopamine in the brain that stimulates attention and induces learning.  

And with the revolutionized gaming industry, even educators can learn a lot and apply the strategies to make the teaching effective. But before dwelling on that subject, one must understand the elements that create effective learning games.  

So, without wasting time, let’s know more about them.  

  1. A well-crafted story 

Who doesn’t love a good story? People live for stories. And when a story is introduced in the game, it helps the player feel more immersed in the game. It provides them a meaning, and they understand what is needed from them. And most importantly, the learning aspects become far easier than including just a handful of facts.  

While doing so, the developer must take care of 4 areas: character, plot, conflict, and resolution. Yes, a gaming story does demand a lot of creative thinking, but it is certainly worth the effort. 

  1. Great visuals 

Just like a story, even the aesthetics pull people towards the game. One has seen the immersive experience it creates for the gamers in games like PubG, but it is equally important in learning games. Statistics suggest that visuals increase the willingness to read by 80 percent and comprehension by 95 percent. Also, kids follow directions better with visuals than just text.  

In fact, Quodeck can help you design your gaming platform to create interactive experiences for the learners so that they engage with it easily.  

  1. Interactive gameplay 

Players are usually the actors in a game. And hence, it is essential to keep them involved to stimulate maximum learning. It is best to keep passive activities at the minimum and to make the game as interactive as possible. 

For instance, a traditional technique usually involves making the learner watch a video and understand what was done correctly and incorrectly. But in the case of interactive gaming, the learner will walk through the particular scenario and decide what should be done.  

Infact, there are several ways in which games can be made interactive. These include role-plays, puzzles, competitions, etc.  

  1. Challenge the learner  

It is also essential to keep the learner engaged in the game, and the best way to do that is by challenging them from time to time. But it is necessary to keep the challenges balanced. Challenges that are too complex will make them feel frustrated, and they may lose interest. Hence, it is good to start with simple requirements and test the learner at various stages to ensure that the right level is set.  

  1. Introduce a Reward 

Learning in students is often enhanced when linked to some reward that they win through the game. One approach to reward can be when they complete cumbersome or menial tasks. Also, the reward should be linked to performance, rather than mere competition. In this way, the learners will be encouraged to give their best, and by doing this, they will even start learning better.  

In the end  

To summarise, each of the above-mentioned gaming elements motivates the players and stimulates learning in them in a playful manner.  It is now high time that educators work in collaboration with the designers to make learning easy and fun.  

And of course, with the presence of multiple gaming elements, it is difficult to decide a perfect fit. But with constant testing and tweaking, it is possible to create a successful learning game.

7 gamification trends to follow in 2021

Gamification is likely to fill in the gaps that were not earlier considered. The gaming factor is positive and good. Here are 7 gamification trends you can follow in 2021.

Games tend to be fun and engaging, which has paved the way for the popularity of gamification across multiple sectors. After all, gamification can turn a boring task into a refreshing one. Gamification has been around for quite a while, especially in the academic sector. In recent times, however, it has become rather mainstream.

Therefore, it does not seem like gamification would become obsolete any time soon, and the trend is likely to go on in the near future.

What exactly is gamification?

Gamification is just a technique where the designers integrate non-gaming settings with gameplay elements. This ensures better user experiences with any product or service. For example, in a business, gamification can help keep the team motivated and provide them with various incentives.

Gamification can be as simple as integrating badges and leaderboards into a system that already exists.

What are the top applications of gamification in 2021?

Various gamification trends have emerged in recent times. Some of the applications of gamification are:

Remote onboarding

Lately, work from home has become extremely popular across different sectors. As an increasing number of activities have gone digital, so has onboarding. Various companies are onboarding their new employees remotely, through mobile apps.

These apps come with features such as trivia-style games, team rankings, and provisions for challenging colleagues. This helps to build a sense of belongingness and team spirit from the very onset.

Digital events

Currently, there exists a constant need for sophistication in a fast-paced world. As a result, an increasing number of companies are holding their events and meetings online. This trend has grown significantly more potent during the pandemic.

This is because face-to-face meetings became almost impossible. As a result, a growing number of companies have started to utilize video conferencing. Consequently, video conferencing has become increasingly popular among companies.  

Virtual learning

Virtual learning programs have been around for quite a while. One of the key benefits of this mode of learning is that it comes with ample scope for gamification. Students can interact with gamified pieces of information. This is much more interesting than learning statically.

Virtual reality-based games help to understand new concepts without many hassles. Thus, it appears that gamification would remain a part of virtual learning for years to come.

Combating disinformation

In today’s world, disinformation has become a burning problem in society. There is no shortage of hoaxes regarding crucial matters on social media. Various organizations have come up with gamified applications to fight disinformation. These enable the user to have fun while spreading correct information on various matters.

Investment

A large section of society finds interest in investment as a mode of earning. However, not everyone understands all the concepts of investment, which deters many from investing.

Currently, there are easy-to-use gamified apps that help the users to invest seamlessly. Although investing in stock trading may be confusing for those new to it, such apps help make it fun.

What are the top gamification practices to implement?

With gamification growing increasingly popular, several strategies and techniques have emerged. Therefore, it is logical to implement gamification in your organization in the right manner. It would help your business reap the benefits of gamification to the fullest. Some of the best gamification practices are:

  • In a workplace environment, competitive gamification is a good approach to increasing productivity. However, you must not celebrate only the top performer. Make sure to reward all the participants in some way as long as they performed well too. This would help to boost engagement and reduce the chances of demotivation. 
  • Try not to overemphasize the rewards. Funding big rewards can be inefficient in terms of costs in the long run. Moreover, focusing too much on the incentives would make the employees fix the wrong goals. Rather than being more productive, they would focus on irrelevant activities just to win the rewards.
  • Be creative and careful while choosing the rewards. Not every type of reward works in every scenario. Try to keep the rewards connected to the business. It would be smart to reward the performers in ways that would help them gain professional recognition. Simple rewards, such as an invitation to a guest blog, a shout-out at a meeting, or a LinkedIn recommendation, can be highly effective.
  • Track the gamification program and the performance of the team to check how successful the gamification is. It also helps the participants gain insights into their own qualities and understand how they can improve themselves.

Conclusion

These are some of the top gamification trends and techniques that one might follow in 2021. Building and implementing the right gamification strategy is crucial. It would provide a a significant boost to the business. 

5 Reasons Why You Should Implement E-Learning

In our previous blog, we discussed how onboarding training can boost efficiency and productivity in your organization. As new learning methods have grown in popularity, more and more businesses are realizing the advantages of e-learning. Although online learning can be costly to implement, it pays off every time an employee completes their courses. Virtual learning is not only less expensive than traditional learning, it’s efficient, and reduces instruction time significantly.

Here are 5 reasons that will help you understand how switching from traditional learning to e-learning can benefit your organization.

  1. Improved retention and consistency in learning

In traditional learning, you usually have an educator who has his teaching tools, methods, and approaches. Employees may find it hard to adjust to new learning methods while simultaneously absorbing the information educators share.

One of the advantages of e-learning is that it can provide important information in ways employees can understand easily, which results in improved retention. Content is simplified using podcasts and interactive modules. Employees can access their learning when their energy and focus are at their peak for retention. This nature makes it easier to retain the new concepts and, of course, to implement them in their work.

  1.  Providing new learning methods

Not everyone learns in the same way. Some people prefer to retain knowledge through videos, while others prefer written notes, and still, others require realistic opportunities for practice before they truly grasp a new skill. One of the most significant advantages of e-learning for employee training and development is the availability of a wide range of content formats. These new learning methods are engaging for everyone when it includes videos, notes, infographics, games, and other types of content. 

An increased engagement is a sure sign that employees want to finish their course. Apart from this E-learning enables you to update the material whenever necessary. This means the online learning courses can be adapted along the way as it is relatively simple to make changes to online material, particularly textual changes, online courses are always up to date, and employees are not provided with information that is no longer relevant to them.

  1. Gamification and interactivity

Some new skills require more than video notes. Active employee participation is required in learning new skills. The ultimate interactivity and practice can be provided through a powerful learning management system (LMS) that supports gamification, quizzes, branching scenarios, and surveys. Interactive e-learning courses enable employees to practice new skills in a secure place, so they are set up for success in real life. Furthermore, by using a variety of assessments such as quizzes and case studies, you can engage learners as they progress through the training.

  1. Collaboration and community building

Learning can be solitary, but social exercise shouldn’t be so because employees learn much more by interacting with their colleagues than by reading a book. New learning methods lead to discussions and discussions lead to innovation.

Online learning benefits the community and leads to collaboration. Including activities such as forums for discussion and live tutorials can be immensely beneficial. Commitment to other employees encourages collaboration and creates a team culture that showcases its benefits beyond the educational environment.

  1. Immediate feedback and acknowledgment

Another advantage of e-learning in the workplace is that employees have access to immediate feedback. Immediate results from online assessments assist employees in determining how well they are doing and which sections of learning material they may need to review before moving on. Furthermore, gamification features in courses such as leaderboards, badges, and certificates give employees a sense of recognition and achievement, which motivates them to learn. Timely and automated feedback is beneficial not only to employees but also to their managers and the business. This is due to the fact that it eliminates the need for manual feedback and grading.

Conclusion

Learning is an ongoing process and as time changes we all have to adapt to the new virtual learning. Online learning programs apply to every industry, business, and employee worldwide. These learning methods are convenient, easy to access, easy on the budget, and measure results while keeping a digital record for everything. E-learning is cost-effective, improves employee performance, reduces staff turnover, and boosts productivity.

Why Your Sales Team Needs To Be Mobile Ready?

Mobile apps have been seen to increase sales team productivity and efficiency over the years.  Sales reps should consider your clients’ schedules. The faster your clients can get the information, the better it will reflect on you and your company. In this scenario, it’s critical to leverage mobile sales enablement within your sales team.  One option for sales teams is to use a mobile learning system.

A mobile learning system is an application that can be accessed from any device at any time to help with the sales process. When face-to-face relationship management is not possible, these tools and sales app solutions house customer information and relevant, up-to-date content to engage prospects, allowing for accessible, fast, and convenient communication. Following are the reasons why sales teams need a mobile learning system:

  • It’s accessible, fast, and flexible

Whether your sales reps are connected or not, they can complete their work from any location at any time. Up-to-date marketing collateral also makes it simple to share content with the entire team in real-time. A Mobile learning system functions as a central “hub,” allowing quick and flexible access to all marketing content and CRM data. Sales and marketing executives, as well as sales reps, can input and syndicate content with great ease and flexibility from a single source that serves as an information repository.

  • Generate Sales Pipeline

Customer inquiries and concerns do not always occur during normal business hours, and schedules or locations may preclude sales professionals from meeting in person. Mobile sales enablement tools enable marketing and sales leaders to provide excellent management, allowing them to keep buyer conversations going while supplementing or even substituting live meetings and phone calls. Buyers can use mobile learning software with a mobile platform app to reach out with questions, and reps can respond instantly, whenever and wherever they want.

  • Increased efficiency

Your clients’ days are just as hectic as yours. The faster your clients can access the information, the better it reflects on you and your company. A mobile learning system will save time for both your clients and the sales team.  Your customers can access complete information at the touch of a button and for further doubts; they can contact the sales team. It saves your team time as they don’t have to answer trivial inconveniences, hence increasing their productivity. 

  • Data is easily accessible

One of the best practices of this system is that it collects information about orders, products, and clients. This information allows you to learn which products are the most popular when certain orders are most common, and so on. Having up-to-date information helps increase order efficiency and reveals your clients’ purchasing habits. This allows you to suggest more relevant products and expect the client’s next move, which increases trust between the client and sales rep.

  • Increases customer engagement

Mobile sales enablement provides one-on-one interactions with clients which establish trust and dependability. This strengthens the business relationship and speeds up the sales process. Clients can see orders being placed in front of them and make changes based on their requirements with immediate results. Involving the client in the process of selecting products and placing orders is the most effective way to build closeness and trust.

Conclusion

Sales representatives must be prepared for face-to-face interactions with customers, as well as the process that occurs before a lead is passed on to Sales, as well as the follow-up process. Mobile Sales Enablement helps sales reps get up to speed faster by delivering content that reinforces training directly from their mobile device. Mobile learning systems provide a unique customer experience. Mobile Sales Enablement raises the bar for the sales rep/customer relationship by providing real-time access to the right information to advance the sale process. Staying ahead of the competition necessitates the adoption of new technologies, and when it comes to customer engagement.