The induction programme of an organization is an important process of introducing a new employee to the working environment, rules and regulations, company policies, job responsibilities and other such essential information. It forms a part of an organization’s knowledge management process and helps the new member become integrated into the team and the company’s business. It has proven to improve employee retention, build the company’s reputation and increase overall productivity of the employees.
However, the current pandemic situation has proven to be both, challenging and enlightening with regards to the typical recruiting process. With new emerging technologies and more people opting for a digital workspace, it becomes imperative that the onboarding process be accordingly upgraded, to the changing times and scenarios. Here are some reasons why it is important to upgrade the Induction programme in 2021:
Telecommuting has become the new reality for business corporations. In the current pandemic situation, the entire recruiting process is completely online. Hence, it is essential that the onboarding process also be similarly upgraded. The upgraded Induction programme should have information about work from home policies, provision for online introduction and interactions, and should also provide technology training and support for those who require it. A mobile workforce changes the dynamics of an organisation, in the sense that it becomes more impersonal, in comparison to a face-to-face interaction. It is therefore important that the digital training process is able to make new recruits feel welcome and included in the company.
Networking Systems :
Technology has become an integral part of business and with the introduction of new tools, services and upgrades, it is important to train the new recruits to become more digitally aware and utilize these tools for better collaboration and communication, especially during these challenging times.
Basic training on the new networking systems like Skype for business, Sharepoint, Google Meet and emerging technologies like Office 365 should also be incorporated to the regular induction process. This would enable the new members to communicate and be in touch with the organization and also provide a great platform for them to get to know their colleagues and develop a great working relationship with them.
Introduction of Learning Management Systems :
Induction is no longer simply a text based training programme. Many corporations are now opting for a gamified learning approach when it comes to introducing the new employees to the company history, structure and policies. Using a learning management system (LMS) for the recruiting process helps the new member learn about the business culture, standard business procedure, compliance policy etc in a more interactive and engaging manner. LMS can be used to design courses for enhancing the employee’s skill or to introduce them to a new software or technology. It can also be used by the Learning and Development team for testing and assessing an employee’s performance. It can thus help to evaluate the success of a training programme and see if the trainee’s have managed to retain the information after training.
Innovation (Creativity over Formality) :
Many organizations are going the creative and personal route over the completely formal onboarding process. Induction forms the first introduction of the organization and its tone and the methodology used goes a long way in creating a great impression on the new recruits. Therefore, some companies prefer a more innovative approach, rather than the traditional approach while welcoming their new employees. This may include-
This is a great personal way to make an employee feel welcome. Some companies give their new recruits a pen and a notebook with the company logo and others even give out gift coupons.
Activity based programme:
Some organizations arrange an activity programme where the new member can interact and get to know their colleagues. Activities like sharing a funny story, engaging in some fun games go a long way in breaking the ice and building great working relationships among people.
Most new recruits often feel intimidated and unsure about their roles and responsibilities when they first join an organization. Induction usually takes care of this by giving them the information in print, but some companies have introduced the buddy system to supplement this process. The buddy system involves assigning a buddy to the new member, who would be responsible for introducing them to the other team members, helping them get accustomed to the company role and answer any queries that they have. Many corporations have reported great success in implementing this method during their onboarding process.
Thus, upgrading the induction process according to the changes and emerging trends, helps in creating a friendly and dynamic workplace which in turn enables the employees to grow and develop and achieve greater results for the organization