All successful businesses, big or small, have one thing in common – Extensive business knowledge. In big organizations this knowledge can reside in entire teams, or units. In small organizations such knowledge is restricted to the people who founded the business, and maybe a few key employees that drive company strategy. In either case, scaling and sustaining organizational growth might be difficult, if the knowledge discovered, collated, and curated by the team is not stored for future reference. And that is why it is important to have Knowledge Repositories.
Before going any further, let us understand what knowledge means to a business. Business knowledge is a sum of skills, experiences, capabilities and expert insight, which you collectively create and rely on, in your business.
Knowledge can exist in many forms, but can be broadly categorized into:
- Tacit knowledge – Personal know-how or skills rooted in experience or practice (Eg. Skill, Competency, Experience).
- Explicit knowledge – Articulated knowledge recorded in documents, memos, databases, etc.
- Embedded knowledge – skills and understanding locked in processes, products, rules or organizational culture (Eg. Informal Routines, Codes of Conduct, Organizational Ethics).
Your understanding of what customers want, combined with your workers’ know-how, can be regarded as your knowledge base. Storing, searching, accessing and using this knowledge in the right way is together known as Knowledge Management (KM).
At its core, KM has important implications on decision making in an organization. Effective KM supports the process of decision making and strategic planning and makes it possible to create, transfer and apply knowledge at different levels in a coherent and productive way.
All of this is sounds great, and we can look up to major organizations such as Microsoft, Amazon, etc. for how they manage knowledge. However, implementing this in small businesses might create some challenges.
To do it right, a small business should
- Start with thorough research to find the right tools for knowledge management
- Implement these tools, without shying away or getting intimidated by new technologies
- Thorough documentation goes a long way in Knowledge Management such as developing SOPs and guidelines of workflow.
- Lastly, simple creative measures such as mentorship programs and discussions ensure effective flow of knowledge sharing and develop awareness amongst employees.
All the efforts of Knowledge Management are pointless if it is not safeguarded and backed up. A surprisingly unsettling statistic shows that 60% of companies that lose their data will shut down within 6 months of the data disaster. In addition to replacement time and irretrievable data, catastrophic data loss can destroy client confidence, leading them to take their business elsewhere. Retrieving the data requires an embarrassing explanation, and lost data could even lead to lawsuits.
Given the risk loss of data poses, it is important for every business to have a reliable backup solution. If your business has physical servers, backing up these entire systems are critical. As a small business owner, this should not be a big task once you have a proper plan. Backups can be created using two basic methods: file level and image level. File level is perfect for backing up files and folders on your file server. Image-level backups are perfect for when you want to protect an entire system at once. Backups can be done in full, incremental or differential manner. A right backup strategy would also include backups such as Cloud Backup, Encryption of Data In-Transit, 3-2-1 Strategy, and Testing Backups.
Knowledge Management helps you run your business more efficiently, decrease business risks and exploit opportunities to the fullest. So, treat and safeguard your organizational knowledge as carefully as you would a sack of diamonds. Because it is every bit as valuable or more.
Everyone hates being confined, restricted and staying put. But during this pandemic, across the world, we’ve all been bound to our homes, working for and from them. All the buzz on the social networks and news channels has been about the pandemic and how, as humanity, we are coping with these strange and uncertain times. It does seem like life will be divided into clear pre and post pandemic eras.
For the working world, there was a time when “WFH” was reserved for when we had unavoidable personal errands to run for part of the day – a doctor’s appointment, PTAs, vets appointments – or when we were working on something we needed to pay more attention to, for example a crucial project, an important presentation. So, WFH in pre-pandemic times was either a luxury or an aid for better concentration.
Now that we are forced to WFH, the concept no longer charms. We miss our buddies from work, the food we had to reheat before eating, and we definitely miss our office desks. And while everyone is wondering when this will be over, and when we go back to work, here are a few simple tips and tricks to make WFH more bearable.
“What gets measured gets managed”
Define your daily tasks and ensure you stay true to this list. Yes, a simple to-do list goes a long way. If you measure what you will complete in a day, you will be able to manage your day better. If you already do this, take it to the next level, by dividing your day into zones/slots and granularly divide your tasks into them. Check out tools like To-do list or Google Keep to help you manage your tasks easily.
“Lack of direction, not lack of time, is the problem. We all have twenty-four-hour days.”
Although WFH gives you the benefit of flexible hours, it may help to stick to a defined work timing to help your body clock cope with this change. Stay disciplined throughout the day by consciously thinking of yourself being at work. Start the day early so you can wind down in the evening and relax with your family or do household chores. Don’t delay the start of your day thinking that you can make up for it later in the evening or at night. Remember that your body is not used to so much inactivity, and so adequate sleep and relaxation will be needed to keep your immune system healthy.
“Distracted from distraction by distraction”
Let’s check Facebook, Instagram, Snapchat, Twitter and even Linked every 15 minutes! Unless you work in marketing or handle your organization’s social media account, put a pause on the entertainment folder of your phone during the workday. One episode on Netflix does not hurt, but it does not help either.
“Don’t get bent out of shape”
Now that you are WFH, respect your office space. At work, you have a desk and a chair that keeps you comfortable. The office space is usually designed to keep you in ‘Good Form’, ‘Good Function’, and ‘Good Health’. Try to create office-like ergonomics at home, till the lockdown lasts. This will help in reducing all those aches and pains that result from sitting in bad postures through the day. Avoid sitting on your bed with your legs outstretched or on your living room furniture with your laptop on your lap. Elevate your laptop to just below eye level to help your eyes and your shoulders.
“Invest in Quality Technology”
Yes, setting up your home office or workspace may require a small investment. Much like starting a new business, you may have to purchase the right hardware or software, such as a desktop, laptop, tablet, or phone system to do your job every day.
A high-performance router will save you many a frustrated moment. Since working from home often requires more than chat messages, you need a router that will keep up. A router from several years ago might be prone to common network issues.
“Communicate with your co-workers, buddies, and Boss!”
Well, you’re all in the same boat, so no one knows what you’re going through more than them. Over communicate with your teams if you are a manager and speak to your Boss at least 2-3 times in a day. Sound them off on work status, discuss issues that you are facing, and inquire what they’re up to at home. Be approachable to all.
Besides the ones we’ve mentioned above, there are many tips and tricks that can help your WFH be more effective. Read as many articles as you want, but you will need to find your own equilibrium of what works for you.
As the Mobile Learning solution becomes a “must have” from a “good to have” solution, the focus shifts to what measures you should adopt to maximize its impact.
Look no further—our Infographic on Mobile Learning Trends for 2019 provides precisely the pointers that you can use to enhance your online training delivery.
With this adoption, this is the impact that you will see:
- Higher learner engagement.
- Better completion rates.
- A sticky learning experience.
The Most Prevailing Trends In eLearning
eLearning is a new era in the learning industry. It provides an individual with the flexibility to learn based on their own time, pace and availability. There are already many number of successful e learning platforms all over the internet like Udemy, Udacity, Teachable etc. or you can even create an e learning
platform from various custom eLearning development companies. The worth of the eLearning market was measured at $2.5 billion in 2013, $7.8 billion in 2016 and, according to numerous predictions, the number will likely grow into $15.72 billion by 2021. These figures show a huge financial contribution to the distance education field, which shows the huge potential of the eLearning market. As the eLearning industry is growing among the new generations, there are many pros and cons. Let’s have a look at those:
One of the main advantages of eLearning is that it is flexible. It helps us to cope up with our busy schedules by letting us take the courses in small sections whenever we want.
It’s something that’s more useful in our busy schedules. In eLearning, we are able to learn from any location, such as a park, a bus, train, etc, instead of a confined classroom.
In eLearning, we don’t require trainers’ fees or equipment, so it becomes more affordable. While the cost of traveling is taken into account, eLearning is a cheaper option.
The performance result after the end of each topic and module are portrayed statistically on a dashboard. It enables learners to self-assess their overall performance and improve themselves. The instructor is able to monitor their performance more easily than in traditional, offline education.
eLearning can never replace the need for a human instructor. Even if eLearning is useful in many ways, computers are able to complete all tasks due to:
Lack Of Focus
Both learners with poor concentration and those who are poorly motivated may quickly fall behind the online course. Without a fixed time schedule or a routine, it’s difficult for learners to meet specific deadlines or goals.
Lack Of Social And Cultural Interaction
In eLearning, peer-to-peer communication is minimal, which makes it challenging for some of the learners.
Learners May Feel Isolated
Without interaction with the outside world, there is a probability of feeling isolated.
Even though there are many cons as regards eLearning, there have already been many successful eLearning platforms all over the internet like Udemy, Udacity, Teachable, etc. you can make great use of. Learners engagement is of prime importance to the success of eLearning platforms. These can be effective only if they present something that catches the learner’s attention for more than just study materials, such as:
A powerful discussion forum which revolves around the course will probably be the first option that makes eLearning interactive and much more engaging. On the other hand, simply having comment boxes on the article is unpleasant and difficult for the learners.
Having questions asked after each session as a module assessment and an overall quiz for topic assessment are always interesting.
Make Iit A Visual Treat For The Eyes
The use of slideshows and various multimedia gives learners the ability to stay on the task and be easily pulled into the topic.
What The Current Trends Are In eLearning
As in every sector where changes have occurred, eLearning has also undergone some. Therefore it’s high time we discussed what the current trends in eLearning are:
For the last few years, adoption of mLearning or mobile learning has been on the rise. It is flexible, the courses provided are responsive; i.e. it can run seamlessly on desktops, laptops, tablets, and smartphones. The other main advantage of mLearning is that you can learn from wherever you are and whenever you want.
It deals with the short-term learning activity. The course that lasts for 60 minutes can be split into more bite-sized courses. It can be easier and more affordable to produce such courses and as well as to maintain them.
It employs gaming elements so as to improve user engagement. It is a technique of transforming learning into a game. In this way, you can create a high impact and immersion.
Learning through videos will continue to maintain its own appeal. As a consequence, the way interactive video turn the passivity of regular videos into rich interactive experiences will see a rise and will be utilized for formal training, too, in addition to performance and support.
While there’s a need for formal training that meets specific learning outcomes, there should be an increase in programs for casual or social learning in which students can network, discuss, collaborate, and exchange thoughts on problem-solving.
This article was first published on : eLearning Industry
Make sure you are typing the correct password (note that passwords are case sensitive). If you still can not login to the system, then your account does not exist in the system.
This happens when the given user is not enrolled in the course or either the user does not exist in the system at all.
Please connect with your Trainer for further assistance, the trainer can help and sort it out.
As microlearning-based training moves to center stage, I outline what is driving its rapid adoption. In this article, I also share microlearning trends in 2019, and how you can leverage them to boost employee performance.
Discovering All About Microlearning Trends In 2019
Microlearning consists of short, bite-sized learning nuggets. Although short in run length (between 2-5 mins and, typically, not exceeding 7 mins), each nugget is action-oriented and is designed to meet a specific learning outcome.
In the last couple of years, microlearning has moved from being a player on the side to center stage and for good reasons.
In a world that is full of distractions and diminishing attention spans, it is critical to have sharp, focused learning nuggets. Only then do you get the learners’ attention, and they invest in completing it. This is precisely what microlearning-based training delivers.
Learners love microlearning-based training as:
- It is short and focused.
- It can be taken on the go.
- It is available in the learners’ workflow and can be accessed at the moment of their need.
- It is designed for multi-device support and provides control to learners on when and how they want to consume it.
- It uses high-impact formats (notably, videos) that are engaging and immersive.
L&D teams see value in microlearning on account of:
- Its ability to engage the learners across profiles, that is today’s multi-generational workforce.
- Its ability to provide a sticky learning experience.
- Its high completion rates.
- Its capability to push acquired learning to the application on the job.
- Its concept of learning paths or learning journeys that can help learners gain proficiency as well as trigger the required behavioral change.
- Its innate strength to offset the “forgetting curve” and convert it to the “retention curve” through ongoing reinforcements.
Based on our long experience in developing Microlearning based training, and what we see in the near future, here is my view of microlearning trends in 2019.
Microlearning Trend #1 In 2019
Microlearning will be used for a wider spectrum of corporate training, specifically for:
- Change management
- Awareness programs
- Formal training
- Just-in-time training (Performance Support Tools or job aids)
- Informal learning
- ILT support aids
Microlearning Trend #2 In 2019
Microlearning will leverage mobile learning further—particularly, apps for learning: Building on the wider adoption of mobile learning in organizations, it will be the mode L&D teams would prefer for varied corporate trainings.
It will leverage particularly on formats like mobile apps for learning where a personalized learning path with microlearning nuggets can be offered to learners. This approach can be used to provide both formal training as well as just-in-time learning aids within the learners’ workflow.
Microlearning Trend #3 In 2019
Microlearning will use personalization techniques to offer highly customized and relevant learning to each learner.
Microlearning Trend #4 In 2019
Microlearning will capitalize on Artificial Intelligence (AI) and analytics to offer support and personalized learning paths. Furthermore, its capability to offer recommendations to learners will ensure that they come back for more even after completing the prescribed training.
Microlearning Trend #5 In 2019
Microlearning will continue to use video-based learning as a significant design strategy. However, it will see an increase in the NextGen format, that is, interactive video-based learning.
Microlearning Trend #6 In 2019
Microlearning will be used in formal training in conjunction with successful, engaging, and immersive strategies like:
- Virtual Reality
- Scenario-based learning extended through a master narrative or story-based learning
- Complex, branching simulations for decision making
Microlearning Trend #7 In 2019
Microlearning will be used extensively in content curation to provide “learning as a continuum”. This will help organizations create a better learning culture and facilitate informal learning.
Microlearning Trend #8 In 2019
Microlearning formats will also help in promoting collaborative or social learning.
Microlearning Trend #9 In 2019
Microlearning will continue to the preferred format to offer just-in-time training (Performance Support Tools or job aids).
Here, most of the established formats will continue. These include the popular and effective ones like:
- Interactive infographics
- Interactive PDFs
Microlearning Trend #10 In 2019
Microlearning will support ILT trainings and VILT trainings by providing online resources:
- Pre-workshop prep material
- In-workshop exercises, role plays, simulations and so on
- Post-workshop handouts
Impact Of Microlearning In 2019
Microlearning-based training is no more a buzz. It is a technique that has transformed the online training format and is here to stay.
NOTE: The usage of microlearning does not mark the demise of macrolearning or what is termed as traditional eLearning format. For instance,
- This would still find its place in programs that need longer seat time, as breaking them into too many nuggets can create a disruptive learning experience.
- For certain programs like compliance, several organizations will continue to use the more traditional format.
On the other hand, there would be a rapid adoption in programs like:
- Induction and onboarding
- Sales training
- Leadership training
- Professional skills training
I hope this article throws light on the possibilities of using microlearning in 2019 as a significant part of your online training delivery or to support your Instructor-Led Training.