Tag Archives: corporate learning

7 Gamification Techniques For Corporate Training That Work

While gamification has been in use for corporate training for several years, there is still a lingering doubt on its impact. In this article, I share 7 gamification techniques for corporate training that work!

What Gamification Techniques For Corporate Training Still Work?

Gamification techniques use elements and principles of gaming to create an engaging learning experience. Some of the associated gains are:

  • Higher learner motivation (to participate and complete).
  • Higher engagement levels.

Gamification techniques can be effectively used to:

  • Have fun and learn.
  • Apply their learning on the job (by providing them practice zones featuring scenarios, similar to what they will handle in real life. Here, the learners can practice and hone their skills in a safe environment).
  • A longer-term implementation of gamification techniques can influence behavioral change.

So, How Can You Make Gamification Techniques Work In Corporate Training?

Let’s take a step back and identify what the expected gains are from any learning strategy.

Your list is likely to read that it should be:

  1. Motivating
  2. Engaging
  3. Relevant and relatable (preferably personalized)
  4. Challenging
  5. Rewarding

It must:

  1. Create sticky learning
  2. Facilitate the application of learning
  3. Provide room for practice and proficiency gain
  4. Provide reinforcement to ensure the “forgetting curve” does not step in
  5. Trigger behavioral change

How You Can Use Gamification Techniques For Corporate Training To Influence Each Aspect

  1. Step 1
    Identify barriers (intrinsic or extrinsic) that might be hindering the required changes and thereby improve the learners’ motivation levels.
  2. Step 2
    Generate interest in learning by providing relevant and personalized learning paths.
  3. Step 3
    Create effective learning experience using scenarios, simulations, and challenges.
  4. Step 4
    Provide feedback for performance improvement that can help learners pause and think or recalibrate their way forward.
  5. Step 5
    Use rewards and recognition to sustain the learners’ momentum and motivation, and ensure that learners walk away with a sense of accomplishment.
  6. Step 6
    Implement repetition and reiteration for successful change in behavior.

What Is the Impact You Will See If You Apply the Right Gamification Technique For Corporate Training?

Through the right gamification technique, you can:

  1. Create a sticky learning experience
  2. Provide reinforcement (to offset the “forgetting curve”)
  3. Ensure the successful application of learning on the job
  4. Influence or trigger the desired behavioral change

How Can This Value Be Delivered?

At EI Design, our gamification practice is nearly 5 years old. During these years, we have created successful corporate trainings that have leveraged on gamification techniques at several levels, including:

  1. Partial gamification (to enhance traditional eLearning courses)
  2. Gamified aids to support ILT
  3. Gamified learning path
  4. Game-based learning
  5. Gamified portals

Our Next Gen gamification techniques build up from the success of the current approaches. For instance,

  • Instead of just having simple badges and leaderboards for each challenge, you can put the learner through a more complex narrative that can truly challenge him or her. The narrative is selected based on the content type, learner profile, and is aligned to the learning goals.
  • Personalization holds the key to the learner’s attention, engagement, and motivation. You can use mobile apps for learning to offer a personalized learning path that is aligned to the learner’s goals. Thereby, it is relevant and more engaging.
  • You can use a combination of learning strategies to gain higher impact. For instance, the usage of immersive techniques like a Virtual Reality (VR)-driven learning path that is gamified will surely multiply the impact and help you meet the learning goals.

7 Next Gen Gamification Techniques For Corporate Training

You can opt for the following 7 Next Gen gamification techniques for corporate training and achieve your mandates successfully:

1. Longer-Term Gamification

Behavioral change requires the use of gamification over a long period of time. You can use this longer-term learning path to have milestones over successive weeks/months/quarters.

2. Periodic Checkpointing Of Learners’ Progress

Alongside, plan for a periodic assessment of learners’ progress (against the required outcomes) that can range from learning acquisition, its application, or a behavioral change.

3. Multiply The Impact

To make the learning journey more engaging, you can add immersive approaches like Virtual Reality or wearable tech in your fold.

4. Leverage On Microlearning-Based Gamification

Give the learners a “bite-sized” gamification experience.

5. Personalized Gamification

Offer personalized learning and gaming paths for learners.

6. Social Media-Based Gamification

Let the learners collaborate with peers or experts and address challenges or solve problems, much the same way they need to in real life.

7. Invest On Niche Gamification Portals

These can be designed to offer customized learning paths and elements of gamification, microlearning, and social learning.

This Seems To Be Too Good To Be True; Is There A Catch?

Over the years, I have seen several views (or misconceptions) associated with gamification techniques for corporate training.

I share 5 myths and contrast them with facts to highlight how you can make gamification techniques effectively work for corporate training.

Myths And Facts #1

  • Myth
    Gamification in eLearning doesn’t really help learners learn.
  • Fact
    Gamification is not just about having fun. Much like traditional eLearning, it can be used to meet specific learning outcomes.

As I have highlighted, you can map the learning goals to a gamified approach to gain better engagement. It also creates a far more sticky learning experience. The use of gamification techniques over a period of time will influence learner behavior as well.

Myths And Facts #2

  • Myth
    Gamification cannot drive learner performance.
  • Fact
    Several aspects of learning, including retention, an application on the job, as well as behavioral change can be influenced by gamification.

The Next-Gen gamification techniques for corporate training (highlighted earlier in the article) show you exactly how this can be achieved. 

Myths And Facts #3

  • Myth
    Gamification doesn’t provide real value to learners and businesses.
  • Fact
    Both learners and businesses see value in this approach at several levels.

Learners love it as learning is fun, challenging, and rewarding. L&D teams find value in it on account of its wide application across varied corporate training needs. The correct gamification technique can help them deliver their goals (learning, its application, or behavioral change).

Myths And Facts #4

  • Myth
    Gamification can’t drive learning.
  • Fact
    Gamification can provide an effective approach to drive learning.

This is on account of its inherent features that resonate with learners and help them perform better.

Myths And Facts #5

  • Myth
    Gamification appeals only to Millennials.
  • Fact
    The correct usage of gamification techniques will ensure that it will be well received across the multi-generational workforce.

I hope this article will help you use gamification techniques extensively for your corporate training and my 7 gamification techniques for corporate training will help you make it work well for you.

By Asha Pandey, Chief Learning Strategist at EI Design

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Presenting The Current Trends In eLearning

eLearning is the modern education system which copes with the busy lifestyles of the current generation. It has also a huge impact on our lives. This article discusses the current trends of eLearning including its pros and cons.

The Most Prevailing Trends In eLearning

eLearning is a new era in the learning industry. It provides an individual with the flexibility to learn based on their own time, pace and availability. There are already many number of successful e learning platforms all over the internet like Udemy, Udacity, Teachable etc. or you can even create an e learning
platform from various custom eLearning development companies. The worth of the eLearning market was measured at $2.5 billion in 2013, $7.8 billion in 2016 and, according to numerous predictions, the number will likely grow into $15.72 billion by 2021. These figures show a huge financial contribution to the distance education field, which shows the huge potential of the eLearning market. As the eLearning industry is growing among the new generations, there are many pros and cons. Let’s have a look at those:

Pros

  • Flexibility
    One of the main advantages of eLearning is that it is flexible. It helps us to cope up with our busy schedules by letting us take the courses in small sections whenever we want.
  • Mobility
    It’s something that’s more useful in our busy schedules. In eLearning, we are able to learn from any location, such as a park, a bus, train, etc, instead of a confined classroom.
  • Low Cost
    In eLearning, we don’t require trainers’ fees or equipment, so it becomes more affordable. While the cost of traveling is taken into account, eLearning is a cheaper option.
  • Performance Monitoring
    The performance result after the end of each topic and module are portrayed statistically on a dashboard. It enables learners to self-assess their overall performance and improve themselves. The instructor is able to monitor their performance more easily than in traditional, offline education.

Cons

eLearning can never replace the need for a human instructor. Even if eLearning is useful in many ways, computers are able to complete all tasks due to:

  • Lack Of Focus
    Both learners with poor concentration and those who are poorly motivated may quickly fall behind the online course. Without a fixed time schedule or a routine, it’s difficult for learners to meet specific deadlines or goals.
  • Lack Of Social And Cultural Interaction
    In eLearning, peer-to-peer communication is minimal, which makes it challenging for some of the learners.
  • Learners May Feel Isolated
    Without interaction with the outside world, there is a probability of feeling isolated.

Even though there are many cons as regards eLearning, there have already been many successful eLearning platforms all over the internet like Udemy, Udacity, Teachable, etc. you can make great use of. Learners engagement is of prime importance to the success of eLearning platforms. These can be effective only if they present something that catches the learner’s attention for more than just study materials, such as:

  1. Group Discussions
    A powerful discussion forum which revolves around the course will probably be the first option that makes eLearning interactive and much more engaging. On the other hand, simply having comment boxes on the article is unpleasant and difficult for the learners.
  2. Interactive Quizzes
    Having questions asked after each session as a module assessment and an overall quiz for topic assessment are always interesting.
  3. Make Iit A Visual Treat For The Eyes
    The use of slideshows and various multimedia gives learners the ability to stay on the task and be easily pulled into the topic.

What The Current Trends Are In eLearning

As in every sector where changes have occurred, eLearning has also undergone some. Therefore it’s high time we discussed what the current trends in eLearning are:

Mobile Learning

For the last few years, adoption of mLearning or mobile learning has been on the rise. It is flexible, the courses provided are responsive; i.e. it can run seamlessly on desktops, laptops, tablets, and smartphones. The other main advantage of mLearning is that you can learn from wherever you are and whenever you want.

Microlearning

It deals with the short-term learning activity. The course that lasts for 60 minutes can be split into more bite-sized courses. It can be easier and more affordable to produce such courses and as well as to maintain them.

Gamification

It employs gaming elements so as to improve user engagement. It is a technique of transforming learning into a game. In this way, you can create a high impact and immersion.

Interactive Videos

Learning through videos will continue to maintain its own appeal. As a consequence, the way interactive video turn the passivity of regular videos into rich interactive experiences will see a rise and will be utilized for formal training, too, in addition to performance and support.

Social Learning

While there’s a need for formal training that meets specific learning outcomes, there should be an increase in programs for casual or social learning in which students can network, discuss, collaborate, and exchange thoughts on problem-solving.

This article was first published on : eLearning Industry

By Akshay K, Digital Marketing & SEO analyst at Xpertcube

How to Use SCORM On QuoDeck?

SCORM content can be used as an individual learning module in your Learning Course on QuoDeck Platform. Follow below steps to upload your existing SCORM content on QuoDeck.

Step 1: Sign into QuoDeck platform using your Creator credentials.

Step 2: Select the course for editing, in which you wish to upload the SCORM

Step 3: Create or Select desired topic in your course (topic is the learning content wrapper in your QuoDeck course).

Step 4: On given web form locate the option to upload SCORM under “Add Content” header

Step 5: Select this option and upload your SCORM Files (Learning Standard: SCORM 1.2 or Learning Standard: SCORM 2004 2nd Ed. and file size less than 50 megabytes)

Your SCORM content would be uploaded within given course and be ready for consumption by learners on their Learner Apps. 

I want to disable navigation for a particular slide? Can I do that?

Yes, you can do it, follow below steps to achieve it.

Step 1: Go to Home tab inside your deck editor.

Step 2: Now using slide navigation menu, move to the slide for which you want to disable the navigation.

Step 3: In the ribbon, locate ‘Slide Settings’

Step 4: In slide settings, you have option to disable navigation (by disabling next arrow and/or back arrow)

eLearning Trends In 2019: How To Use Them To Enhance Your Learning Strategy

At this time of the year, you look out for trends that can enhance your training delivery. In this article, I share the eLearning Trends in 2019 you can use to enhance, measure, and maximize the impact and returns on your learning strategies.

eLearning Trends In 2019 You Can Use To Enhance Your Learning Strategy

As I began my exercise to predict eLearning Trends in 2019, the fourth one in this series, I took a step back to see why anyone seeks upcoming trends.

The top 5 reasons why L&D teams look at trends are listed here. They prompt them to adopt new or better approaches that:

  1. Keep the learners engaged.
  2. Ensure knowledge acquisition happens.
  3. Facilitate the application of the acquired learning on the job.
  4. The desired performance gain and ROI occurs.
  5. A positive ROI on training spend is established.

In this article, I take this need as the thread to share the eLearning Trends in 2019. I have grouped them as follows:

  1. Section 1: I list the trends that help learners learn and, more significantly, apply this learning to show better performance or the required behavioral change.
  2. Section 2: I list trends featuring learning strategies with a proven track record of delivering a better engagement quotient and higher training impact.
  3. Section 3: I follow this up with a list of trends that organizations must invest on to measure, enhance, and maximize the impact of their training.
  4. Section 4: I wrap up with trends that are clearly emerging as front runners for investment in the very near future.

With this approach, I am confident that the featured eLearning Trends in 2019 in this article will offer tremendous value in enhancing your learning strategies in the New Year.

Upcoming Release: I also have a free eBook on eLearning Trends in 2019 releasing on Jan 15th.

  • Designed as a guide that you can practically use, it features a typical learner journey that highlights how modern learners learn and what they wish to see in their online training delivery.
  • I use this backdrop to highlight how the featured eLearning Trends in 2019 can be used to add value to learning and its application plus measurement and further gains.

Without further ado, here is my list of eLearning Trends in 2019 banded logically to facilitate their impact and application.

eLearning Trends In 2019 – Section 1: The Trends That Help Learners Learn And Apply This Learning To Show Better Performance Or Behavioral Change.

  1. Mobile Learning
  2. Digitalization of ILT (to Blended or Fully Online)
  3. Performance Support Tools
  4. Informal Learning
  5. Social Learning
  6. Self-Directed Learning

eLearning Trends In 2019 – Section 2: Learning Strategies With A Proven Track Record Of Delivering A Better Engagement Quotient And Higher Training Impact.

  1. Microlearning
  2. Gamification
  3. Video-Based Learning (Videos and Interactive Videos)
  4. Mobile Apps for Learning
  5. Personalization
  6. Curation and User Generated Content

eLearning Trends In 2019 – Section 3: The Trends That Organizations Must Invest On To Measure, Enhance, And Maximize The Impact Of Their Training.

  1. Learning Engagement Platforms – LXP
  2. Learner Analytics
  3. Big Data-Reporting and Analytics

eLearning Trends In 2019 – Section 4: Other Notable Trends To Watch Out For—The Future Is Here!

  1. AR/VR and MR for Immersive Learning
  2. Artificial Intelligence (AI) in Learning

eLearning Trends In 2019 – Section 1: The Trends That Help Learners Learn And Apply This Learning To Show Better Performance Or Behavioral Change.

eLearning Trends In 2019 – Trend #1: Mobile Learning

Over the last 4–5 years, the adoption of Mobile Learning has been on the rise. This is on account of the flexibility it provides to learners (learning on the go, multi-device support – including smartphones, tablets or laptops/desktops, and anytime and anywhere access).

From an organization’s perspective, this is clearly an approach that resonates better with learners, offers higher engagement, provides better completion rates, and can be used to support both formal and informal trainings.

What I see changing in 2019 is the maturing of Mobile Learning solutions, leading to a bifurcation into mobile friendly or adaptive designs and mobile first or fully responsive designs. The latter will align better to the way learning is expected to be consumed (notably on smartphones) and will feature learning interactions optimized for them.

Additionally, Mobile Learning will be used to offer almost the entire spectrum of corporate training needs. It will feature high-impact formats including videos, Microlearning, and apps for learning.

eLearning Trends In 2019 – Trend #2: Digitalization Of ILT (To Blended Or Fully Online)

While the ILT mode is not dying, it will soon start getting limited to niche programs. 2019 will see further increase in the Digitalization of ILT (to blended or fully online). Even the core ILT delivery will get supported by online resources including pre- and post-workshop material and assessments.

The triggers include push from learners to reduced training budgets and shorter cycles to train employees.

My assessment is that in 2019, we will see a higher percentage of programs going to the fully online format that can be consumed on the device of the learner’s choice (ranging from smartphones/tablets to laptops/desktops).

eLearning Trends In 2019 – Trend #3: Performance Support Tools

Performance support tools or PSTs are learning aids or job aids that are designed to address a specific learning need.

They are available to the learners within their workflow and hence can be easily accessed and used without having to log on to an LMS.

Designed to support formal training (focusing on knowledge acquisition), PSTs can facilitate learning application thereby improving the training impact and learner proficiency. They can be used to support ILT as well as online training, and they effectively serve as a measure to offset the “forgetting curve.”

2019 will see further adoption of PSTs riding high on the increase in mobile learning, Microlearning, and video-based learning.

eLearning Trends In 2019 – Trend #4: Informal Learning

The fact that learning happens through multiple channels (and not just formal training) is an established one.

Many of us may be familiar with the 70-20-10 model for Learning and Development. According to this model,

  1. 70% of the learning is experiential (that is, happens on-the-job).
  2. 20% is through social or collaborative learning (that is, learning with or from others).
  3. 10% is through formal training programs.

While we may debate on the percentages shown here, the model does affirm the need of organizations to create a support system and the opportunities to promote informal learning in their workplace.

The usage of measures like performance support tools or PSTs as well as platforms to promote social learning will see significant increase in 2019.

eLearning Trends In 2019 – Trend #5: Social Learning

In our early years, our learning is purely from others and it shouldn’t come as a surprise that this is true for learning at the workplace too. Over the last 3–5 years, L&D teams have seen value in adopting and promoting social learning.

With the options of platforms, next gen LMS, and learning experience platforms, social learning is finally poised for growth in 2019.

eLearning Trends In 2019 – Trend #6: Self-Directed Learning

In general terms, self-directed learning is the approach of moving the onus of learning to the learner rather than the teacher. As an extension, in the context of corporate training, it maps to empowering learners to choose how they want to learn.

Unlike training programs that are “pushed” through LMS, self-directed learning is all about giving this control to the learners. They can decide on what they want to learn, how they wish to learn, when they choose to learn, over what time frame would they want to learn and so on.

As you will note, this approach provides control to the learners and gives them the option to decide their learning path. Alongside social learning and informal learning, organizations are recognizing the value of promoting self-directed learning that can help them create learning as a continuum. This trend will continue in 2019.

eLearning Trends For 2019 – Section 2: Learning Strategies With A Proven Track Record Of Delivering A Better Engagement Quotient And Higher Training Impact.

eLearning Trends In 2019 – Trend #7: Microlearning

The debate on the value and impact of macro learning (or traditional eLearning) and microlearning (bite-sized, short learning nuggets of 2–7 mins run length each designed to meet a specific outcome) goes on.

However, the fact is that the usage of microlearning-based training has revolutionized training delivery over the last 2 years, and I see this trend accelerating further in 2019.

Today, you can opt for microlearning-based training to offer formal training and informal training and support ILT. Its flexibility to be delivered as a single, short nugget to meet a specific outcome to a learning path that can have an array of learning nuggets makes it a powerful choice for corporate training. I see an increased adoption of microlearning in 2019.

eLearning Trends In 2019 – Trend #8: Gamification

Till a few years ago, the impact of gamification-based training had a big question mark associated with it. While gamification provides fun-based learning to users, does it indeed help them achieve a specific learning outcome?

The usage of gamification for serious learning has been on the upswing in the last 2 years, and I see this trend increasing in 2019.

The application of gamification, including the game-based approach, or partial gamification will see an increased application across various corporate training needs. With the reduction in development costs and shorter time frame to develop, L&D teams will see higher value in this investment in 2019.

eLearning Trends In 2019 – Trend #9: Video-Based Learning (Videos And Interactive Videos)

Video-based learning is fast becoming a standard piece of online training. This includes its usage in traditional eLearning formats to its extensive usage in the microlearning-based trainings.

In 2019, I see this trend continuing. Equally interesting is the wider adoption of interactive videos that overcome the passivity of traditional videos and increase learner engagement manifold through interactivities and assessments.

Another usage of video-based learning in 2019 will be through the curation of public domain videos.

eLearning Trends In 2019 – Trend #10: Mobile Apps For Learning

The widespread adoption of mobile learning and its updated avatar of mobile first or responsive design leads to an important fact that the learning experiences on smartphones must be optimized to the devices. The interactions must mimic the way we use these devices.

On similar lines, similar to Apps that learners use, mobile apps for learning can provide a very effective strategy for online training. The training can be personalized and updated with ease.

The cost and longer lead time to develop mobile apps for learning have led to its limited adoption. I see this as a very powerful approach; I see it play a significant role in training formats.

eLearning Trends In 2019 – Trend #11: Personalization

Today’s learners do not have the patience or the attention span to go through learning that is generic and doesn’t map to what they are looking for.

This is where personalization of learning fits in and provides a custom learning path to learners. You can personalize learning based on the learner’s role, proficiency, area of interest and so on.

The Microlearning-based training approach provides the required granularity to draw up highly personalized learning paths for various learner profiles. Rendered over mobile devices, this approach can provide a highly relevant and personalized learning path to each learner.

This trend is worth a watch in 2019 wherein we will also see the usage of machine learning and AI to create more meaningful learning experiences.

eLearning Trends In 2019 – Trend #12: Curation And User-Generated Content

While we may be spoilt for choice on data and information that is easily accessible on the Internet, tagging it and identifying the relevant info is a time-consuming process.

Content curation addresses these pain areas and provides relevant learning resources to users. Learners have the flexibility to opt for the recommended learning path or configure their own version.

Furthermore, the exercise also promotes user participation by encouraging user-generated content to keep the knowledge base current and relevant.

This is not all. Content curation enables organizations to tap into resources that are available in the public domain, and they do not need to re-create them.

This trend has been on an upswing, and I see a similar traction in 2019. This too will benefit from emerging techniques like AI for learning, machine learning and so on, to create even more relevant learning paths to the users.

eLearning Trends In 2019 – Section 3: The Trends That Organizations Must Invest On To Measure, Enhance, And Maximize The Impact Of Their Training.

eLearning Trends In 2019 – Trend #13: Learning Engagement Platforms – LXP

Learning Engagement Platforms (LXP) provide a highly personalized learning experience to users through learning pathways. Besides this, they feature social or collaborative learning, inclusive learning, content curation and facilitation of user-generated content.

In contrast to LMS, the LXPs empower learners to define their learning path from a set of learning assets featuring varied formats. Besides facilitating self-directed learning, they encourage learner participation through user-generated content.

They feature social learning and offer recognition to active participants. They do feature assessments along with badges and certification.

They are fun, more engaging, and relevant for learners, and they will help learners meet specific learning outcomes.

In the short term, including in 2019, they will co-exist with LMS. Many existing LMS players are already offering the LXP option as an add-on. Then, there are new participants that offer AI-based recommendations and aspects like “career pathways” that resonate very well with the learners.

eLearning Trends In 2019 – Trend #14: Learner Analytics

2019 will continue to see the usage of learner analytics to review learner behavior and what additional measures can be adopted to increase engagement, motivation, and facilitate the application of acquired learning.

A wider adoption of Tin Can API will provide the relevant cues in this endeavor. Furthermore, the usage of Artificial Inteligence (AI) in learning will further facilitate the usage of this analytics to create more relevant and personalized learning experiences.

I see this trend seeing further traction in 2019, resulting in learning designs that appeal to learners and create the required value and ROI that businesses seek.

eLearning Trends In 2019 – Trend #15: Big Data-Reporting And Analytics

Big Data refers to voluminous data that is aggregated from various sources (typically, LMS, LCMS, learning portals, and surveys/polling or assessments in the context of eLearning). Given its volume, complexity, and the fact that it is dynamic, there is no tool that can manage and analyze it.

Big Data-reporting and analytics refers to the methodology to present the data in formats that are actionable. When processed right, this can give us tremendous insights on how learners learn, the impact of training on skills or behavioral change, and the impact on business and eventually ROI determination.

I see an increase in Big Data-reporting and analytics in 2019, leading to further optimization of the training delivery. This analysis can be used to understand learner behavior, the way they want to learn, the learning paths chosen, and how to update the existing training delivery. These cues can then be used to create personalized and more effective learning paths that enable learners to learn, practice, obtain feedback and remediation, and so on.

eLearning Trends In 2019 – Section 4: Other Notable Trends To Watch Out For – The Future Is Here!

eLearning Trends In 2019 – Trend #16: AR/VR And MR For Immersive Learning

L&D Teams’ hunt to evaluate immersive learning strategies is an on-going endeavor. Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) are acknowledged as superb approaches to provide highly immersive learning experiences for a few years now.

High price and substantial lead time to develop them have been two factors that have limited their wider usage. Also, the use cases that justify the investment and ROI are limited.

With main authoring tool providers like Adobe and Trivantis getting into VR solutions, the price points have dropped. Their design approach also makes it easier to author these learning experiences in a short time. I see further traction on VR solutions in 2019 as these solutions become more affordable and can be offered to supplement the formal training.

In my opinion, 2019 will see a wider adoption of AR-based training, including mobile apps that embed VR features. The use cases will expand to include soft skills training as well as learning to trigger behavioral change.

eLearning Trends In 2019 – Trend #17: Artificial Intelligence (AI) In Learning

The usage of Artificial Intelligence (AI) in learning is one trend in 2019 that you should watch out for.

AI can facilitate the creation of highly customized learning paths by analyzing the data it collects. This data can then be used to understand the learner’s interest, proficiency, and recommend further learning assets that they may not be aware of. Potentially, personalized learning will not only engage the learner better but also help L&D teams gain the impact they seek.

I hope this article helps demystify the value and impact of each eLearning trend I have listed and provides the context of why you should use them.

By Asha Pandey, Chief Learning Strategist at EI Design

Microlearning Trends To Adopt In 2019

As microlearning-based training moves to center stage, I outline what is driving its rapid adoption. In this article, I also share microlearning trends in 2019, and how you can leverage them to boost employee performance.

Discovering All About Microlearning Trends In 2019

Microlearning consists of short, bite-sized learning nuggets. Although short in run length (between 2-5 mins and, typically, not exceeding 7 mins), each nugget is action-oriented and is designed to meet a specific learning outcome.

In the last couple of years, microlearning has moved from being a player on the side to center stage and for good reasons.

In a world that is full of distractions and diminishing attention spans, it is critical to have sharp, focused learning nuggets. Only then do you get the learners’ attention, and they invest in completing it. This is precisely what microlearning-based training delivers.

Learners love microlearning-based training as:

  • It is short and focused.
  • It can be taken on the go.
  • It is available in the learners’ workflow and can be accessed at the moment of their need.
  • It is designed for multi-device support and provides control to learners on when and how they want to consume it.
  • It uses high-impact formats (notably, videos) that are engaging and immersive.

L&D teams see value in microlearning on account of:

  • Its ability to engage the learners across profiles, that is today’s multi-generational workforce.
  • Its ability to provide a sticky learning experience.
  • Its high completion rates.
  • Its capability to push acquired learning to the application on the job.
  • Its concept of learning paths or learning journeys that can help learners gain proficiency as well as trigger the required behavioral change.
  • Its innate strength to offset the “forgetting curve” and convert it to the “retention curve” through ongoing reinforcements.

Based on our long experience in developing Microlearning based training, and what we see in the near future, here is my view of microlearning trends in 2019.

Microlearning Trend #1 In 2019

Microlearning will be used for a wider spectrum of corporate training, specifically for:

  1. Change management
  2. Awareness programs
  3. Formal training
  4. Just-in-time training (Performance Support Tools or job aids)
  5. Informal learning
  6. ILT support aids

Microlearning Trend #2 In 2019

Microlearning will leverage mobile learning further—particularly, apps for learning: Building on the wider adoption of mobile learning in organizations, it will be the mode L&D teams would prefer for varied corporate trainings.

It will leverage particularly on formats like mobile apps for learning where a personalized learning path with microlearning nuggets can be offered to learners. This approach can be used to provide both formal training as well as just-in-time learning aids within the learners’ workflow.

Microlearning Trend #3 In 2019

Microlearning will use personalization techniques to offer highly customized and relevant learning to each learner.

Microlearning Trend #4 In 2019

Microlearning will capitalize on Artificial Intelligence (AI) and analytics to offer support and personalized learning paths. Furthermore, its capability to offer recommendations to learners will ensure that they come back for more even after completing the prescribed training.

Microlearning Trend #5 In 2019

Microlearning will continue to use video-based learning as a significant design strategy. However, it will see an increase in the NextGen format, that is, interactive video-based learning.

Microlearning Trend #6 In 2019

Microlearning will be used in formal training in conjunction with successful, engaging, and immersive strategies like:

  1. Virtual Reality
  2. Gamification
  3. Scenario-based learning extended through a master narrative or story-based learning
  4. Complex, branching simulations for decision making

Microlearning Trend #7 In 2019

Microlearning will be used extensively in content curation to provide “learning as a continuum”. This will help organizations create a better learning culture and facilitate informal learning.

Microlearning Trend #8 In 2019

Microlearning formats will also help in promoting collaborative or social learning.

Microlearning Trend #9 In 2019

Microlearning will continue to the preferred format to offer just-in-time training (Performance Support Tools or job aids).

Here, most of the established formats will continue. These include the popular and effective ones like:

  1. eBooks/Flipbooks
  2. Infographics
  3. Interactive infographics
  4. PDFs
  5. Interactive PDFs

Microlearning Trend #10 In 2019

Microlearning will support ILT trainings and VILT trainings by providing online resources:

  • Pre-workshop prep material
  • In-workshop exercises, role plays, simulations and so on
  • Post-workshop handouts

Impact Of Microlearning In 2019

Microlearning-based training is no more a buzz. It is a technique that has transformed the online training format and is here to stay.

NOTE: The usage of microlearning does not mark the demise of macrolearning or what is termed as traditional eLearning format. For instance,

  • This would still find its place in programs that need longer seat time, as breaking them into too many nuggets can create a disruptive learning experience.
  • For certain programs like compliance, several organizations will continue to use the more traditional format.

On the other hand, there would be a rapid adoption in programs like:

  1. Induction and onboarding
  2. Sales training
  3. Leadership training
  4. Professional skills training

I hope this article throws light on the possibilities of using microlearning in 2019 as a significant part of your online training delivery or to support your Instructor-Led Training.


By Asha Pandey, Chief Learning Strategist at EI Design

Design Thinking: The Future Of HR Learning And Development

L&D and HR leaders deal with some pretty large-scale people development problems, starting from managing attrition and creating learning engagement, to managing to stay abreast of technology trends in Learning and Development.

What The Future Of HR Learning And Development Looks Like

In a fast-changing world, incorporating design thinking into the design of employee training can help to solve problems like maximizing learning, improving engagement, reducing drop-offs and managing attrition.

In most organizations, employee training design has more of a top-down approach, where employers decide what learners should learn and how they should learn it, rather than catering to what and how they want to learn. This process has been seeing diminishing returns as a rising proportion of Millennials and Gen Z has joined the workforce. While some organizations have tried to solve this by building access to MOOCs such as Coursera, Udemy, and LinkedIn Learning, these sort of learning options only cover self-development. What gets left out is functional knowledge or product/process training, which needs to be put out as structured learning.

So, how can design thinking help? The central premise of design thinking is a solution-based approach to problem-solving. Design thinking requires that the client (in this case the employee) is placed at the center of it all.

Step 1

Empathize with learners to understand their experiences and motivations. Leaders need to put themselves in the shoes of employees and figure out what motivates them. Tools to help with this can be surveys and interviews of employees, to get a thorough picture of different learner profiles. This is different from a Training Needs Analysis, since it focuses a lot more on behavior, likes, dislikes, motivations, and challenges in their daily life.

Step 2

Define the problem you want to solve. Very often learning outcomes falter because the learner and organization do not agree on the intended outcome of the learning. Defined problems will yield much clearer solutions.

Step 3

Ideate with all relevant stakeholders. Creating a multi-functional team that can contribute to this can help to introduce more perspectives and ideas into the mix. This team should know the learner, understand the problem you are trying to solve and brainstorm possible solutions. Approaching this as an open-ended discussion can help bring out as many solutions as possible before you start converging on one for the next step.

Step 4

Prototype a potential solution. Often the response to arriving at a potential solution is to select one and jump right into implementing it. This is exactly what the design thinking process tells us to avoid. The next step is to produce a scaled-down, inexpensive prototype of the most favored solutions, such as a tech platform or digital content. These are then shared within the design team and with a small group of people outside the team. The aim of prototyping is to identify the best possible solution for the problems identified in Step 2. These are investigated, accepted, improved, accepted or rejected based on the learners’ experience.

Step 5

Test the product using the best solutions identified in the prototyping step. While this is the final step in this 5-stage process, design thinking is an iterative process and testing phase results often indicate that you need to go back to the prototyping or ideation phase to get things right. If new insights present themselves about your learners or market realities have changed, then this may need a new set of solutions.

The process outlined above may seem linear and structured, but in reality, these steps are followed in quick succession and in a non-linear fashion, to ensure that speed is achieved. Design teams can delineate themselves to do parts of the process.

By Kamalika Bhattacharya, CEO & Co-Founder at QuoDeck

This article was first published on elearningindustry

How QuoDeck Is Gamifying Corporate E-Learning With AI-based Tools

Realising the need for enterprises to engage their staff in a much more creative and interesting way, QuoDecK, a Mumbai-based startup, attempts to bridge this gap with a SaaS product which uses gamification for enterprise learning market.

Established in 2010 by avid gamers Kamalika Bhattacharya and  Arijit Lahiri,  the platform uses interactivity and games to engage enterprise learners and use that to capture data, which in turn gets used to improve the learner’s experience. “While a lot of learning is needed as it a functional understanding, the way in which it is delivered does not evoke any sense of excitement or feeling from the employees that it is being done for their betterment. So, two of us started looking at ways to improve this scenario and that’s when QuoDeck born in 2010 as a result of this,” says Bhattacharya, who worked with startups and raised private equity and venture capital in her previous stint.

Outcome-based learning

At the core of its platform is gamification, which has been leveraged to make simple activities from documentation to interaction with customers easier. For this, the platform relies on game-based learning and storyline-based games which are used to create an entire course. “For instance, a big requirement in insurance, banking, pharma, and retail sector is conversation simulations which teach people how to talk by simulating a chat with a customer. This is method can also be used for sales training as well as customer service training,” Bhattacharya explains.

QuoDeck’s DIY LMS is one such product which is built on mobile and game-based SaaS platform and brings cutting-edge technology at affordable costs for SMEs, start-ups and educational institutes. Presently, the platform can be deployed within an organisation whose employee strength varies from 30-1000 with different work environments.

AI and ML works at the back end

Analytics, artificial intelligence (AI) and machine learning (ML) have been used at the back-end to process a large number of different datasets. This data is then used to gain valuable insights about learner behaviour and provide them with updates on their progress. It also provides companies with updates on their employees’ performances. “At QuoDeck, we use a multivariate model including clickstream data, time spent on the system, distribution of course usage, devices used amongst many other variables to uncover patterns, correlations and other insights,” Bhattacharya adds.

AI and ML have been exclusively used to improve resource allocation of QuoDeck’s partners, customise learning for employees and to significantly improve their courses efficiency. In the future, the company hopes to leverage AI and Ml tools to provide pre-designed course based on the learners’ profiles before they begin their e-Learning journey.

Road ahead

QuoDeck’s enterprise version is currently deployed in more than 35 global companies and has over four lakh learners. However, the company hopes to increase their user-base to six lakh people by the next three months and leverage AI and ML for increasing their productivity. “We see the next big potential in affordable, DIY, SaaS-based LMS for smaller and medium organisations. The second growth area is for LMS in moving up the value chain of services, from delivering content to providing AI/ML driven actionable to drive up productivity,” Bhattacharya concludes.

By Akshaya Asokan, Journalist at Analytics India Magazine

Why is measuring training effectiveness important to team leaders?

Be it a well-established company or a start-up, investments in training employees is something one cannot afford to skip as it helps the organization grow and remain competitive. However, there is no one-size fit training program that suits all. Hence, it is important to consider various factors like the company objectives, size of the investment, type of audience, etc. to design a training program. But it does not end at designing a training program and executing it. It is important to understand the effects of the program and analyzing them to look up if the program was successful, isn’t it?

Let’s assume all companies in the world conduct training programs – online or offline and procure analytics in some form or shape. However, these analytics are at a broad level across organizations. To achieve the expected objectives, it is important to deep dive into the real problems. All of us have heard that learners must be pushed to take up the training programs at all points in time. And, hence companies are now catering to e-learning, micro-learning, game-based learning, AR, VR, interactivity, and engagement. These fancy mechanisms are new age developments and have cropped out of millennial generation problems.

However, pushing your learners is only going to take you so far. So, what is the real problem?

The real problem is the belief a learner has a training program and the value it adds to his career or personal growth whatsoever. You as a team lead can help your teams believe in the value-add of the training program. How will you do that?

In all companies, training programs are run and executed by team leads across their respective teams at a grassroots level. It hence becomes important for team leads to measure the ROI on these programs. Well, the investment here can be considered in time and efforts.

How do you measure the ROI of a training program?

We will look at the elements a team lead should look at while measuring the effectiveness of a training program.

The reaction of the employees As a team lead, it is important for you to understand the responses of your learners to the program. It helps you find out if the course content was easy and relevant to understand, identify and discuss strengths and weakness, view on the key takeaways and if the program was successful in matching the learners’ perception and expectations –

Have your learners learned It is crucial to identify if your learners have learned from the program which is one of the key objectives you have for the training program. You can analyse this by looking at test scores and course completion percentages, etc. These numbers help you identify the gaps in your learners’ understanding giving you a holistic picture of required improvements in your program –

Behavioral Patterns You can easily identify if your learners are using the knowledge, they have gained looking at their performance and attitude at work. Also, surveys and feedback from peers, supervisors, reporting managers of your learners will give you concrete data on your learners

These outcomes help you capture the results of your training program and answer the question of “Why a training program?” with actual data and facts. The results can include: Increased employee retention Increased productivity Higher employee engagement

Understanding the roadblock in the training programs your learners must go through is your responsibility as a team lead. Once you identify the roadblocks, you will be able to conduct your training program effectively and efficiently. This helps you line up with your business objectives with the program enabling you to achieve your goals and KRAs with a more logical approach.

By Shruti Shinde, Head- Enterprise Origination at QuoDeck

How QuoDeck enables enterprises to deliver game-based learning

QuoDeck relies on using gaming as a natural behavior of the learner to drive enterprise learning.

Experience indeed is the best teacher. Having experienced their share of boring mandatory trainings in their 15-year-old careers, Kamalika Bhattacharya & Arijit Lahiri thought something needed to be done about the kind of training which was literally being forced down the throat of employees. While a lot of this learning is needed as it a functional understanding, but the way in which it is delivered does not evoke any sense of excitement or feeling from the employees that it is being done for their betterment.

But over the last few years, people have picked up mobile as the primary device through which they consume content. So while people were clamoring for more content through new age formats on Google or Wikipedia, but somehow enterprises could not get into that mind shift. Enterprise learning remained very boring, stale, and desktop oriented. Says Kamalika, 

“That is when we thought that there was a need for enterprises to adjust to the new millennial generation used to consuming on mobile, in interesting and interactive formats.”

When the duo started looking at millennials, they realized that apart from browsing on social media, a large chunk of their time is spent on online gaming. A lot of these games were simple games like Candy Crush, Angry Birds which fall in the category of hyper-casual gaming. The duo started looking at how to marry these thoughts together and that’s when QuoDeck was born in 2010. 

QuoDeck is a SaaS product catering to the enterprise learning market, using interactivity and games to engage enterprise learners and use that to capture data, which in turn gets used to improve the learner experience and effectiveness. The product relies on how to use gaming as a natural behavior of the learner to drive enterprise learning. 

When the duo started looking at millennials, they realized that apart from browsing on social media, a large chunk of their time is spent on online gaming. A lot of these games were simple games like Candy Crush, Angry Birds which fall in the category of hyper-casual gaming. The duo started looking at how to marry these thoughts together and that’s when QuoDeck was born in 2010. 

QuoDeck is a SaaS product catering to the enterprise learning market, using interactivity and games to engage enterprise learners and use that to capture data, which in turn gets used to improve the learner experience and effectiveness. The product relies on how to use gaming as a natural behavior of the learner to drive enterprise learning. 

How does Quodeck enable enterprises to deliver learning

Kamalika believes that the thing with LMS is that they tend to think of themselves as just a delivery vehicle. They don’t give much thought to what content they put in it. But QuoDeck cares as much about the content as much as the format in which it is delivered to the learner. The platform has a delivery app along with multiple products under the same room-such as an authoring tool, an entire game library-so all the tools are embedded in this platform. 

Organizations can easily upload their content in predefined templates and create content in a simple way on the platform. All enterprises have to do is enter content in text and the product platform renders it in beautiful formats for the mobile app. The DIY platform is also enabled with big data tracking. 

The platform allows enterprises to create a pull-based learning.

So from gamification to game-based learning to storyline based games which can be used to create an entire course, the platform goes on to offer simple hyper-casual games; documentation simulation which teaches people how to do documentation- a big requirement in insurance, banking, pharma, and retail; conversation simulations which teach people how to talk by simulating a chat with a customer, which is used a lot for sales training as well as customer service training. Moreover, the full-featured platform can address a small company of 30 people to a large company with thousands of people with a complex environment. 

35 companies, half a million learners

The product which was released in 2014, has seen steady adoption in the four years hence. Today, the platform boasts of almost half a million users on the platform across more than 35 companies including global clients as well. This number is expected to grow to 600000 over the next 3 months on the back of the current deployments in progress.  Unilever, Star India, eBay, SBI Life, Aditya Birla Group, Axis Bank, are some of the companies which are big clients of the subscription-based SaaS platform. 

Kamalika attributed this growth to the fact that the product spans an entire gamut of what you could do with gamification to simple gaming complex gaming to create a pull for learning. Companies like Reliance, Unilever, Aditya Birla use the platform to train their ecosystem advisors such as advisor network, distributor network as well as their salespeople. Thus the platform is being used to deliver a level of impact which actually drives business for them and not just for training them. So effectively, she believes that QuoDeck counts with pretty much every LMS out there. 

The future of game-based learning

A report by US-based learning technology market research firm Metaari states that the worldwide five-year compound annual growth rate (CAGR) for Game-based Learning products and services is a robust 37.1% and revenues will more than quadruple to reach well over $17 Bn by 2023. While revenues will more than triple in all eight global buying segments surveyed in the report, over the forecast period, the corporate segment will see the maximum rise in demand, driven by the booming demand for pre-employment assessment and evaluation games.

Kamalika avers with this trend of the corporate segment poised to post the highest growth rate out of all eight segments. She adds that upwards of 50% of companies in the world are looking to change their existing learning systems. One of the main reasons they look to switch is because of the lack of interactivity and mobile capability in these systems. So gaming, mobile learning, social learning are the new trends which no enterprise can afford to stay away from given their audience has changed completely. Added to the fact that they are no more dealing with traditional learning problems anymore. With a globally scattered employee base, companies can no longer get their employees to sit in a classroom for learning. 

More so as the audience demographics changes to millennials, who live in a digital world, enterprises are starting to realize that very strongly that they will start to fall behind if they are not using digital means for disseminating learning. So they are moving from traditional learning to digital learning. This change is very much essayed by the fact that compared to 2010, when QuoDeck would have a hard time convincing companies of game-based learning, today it is no more a challenge.

Kamalika aptly concludes, “Moving away from traditional learning is more a question of companies coming out of their comfort zones. Gaming is no more as bad a word as it used to be anymore!”

By Shweta Modgil, Feature Writer with People Matters

This article was first published on People Matters