Tag Archives: employee engagement

Here are the best methods for Employee Performance Evaluation

Looking for the best evaluation methods to rate and scale your employees? Well, here are a few best methods for employee performance evaluation.

Do your employees give their best performance? Do they meet the deadlines and excel in everything assigned to them? But with all this, are they really climbing up the success ladder?

To find your answers to the above questions, you need data analysis to evaluate their performance. You need a clear framework to collect, select, and interpret data on your employees. Performance evaluation methods can differ based on companies and their needs. You may even need a mix of two or three methods to have a better understanding of the employee. Dive right in and find out the best techniques to review employee performance. 

Methods of Employee Performance Evaluation

There are three critical elements for evaluation:

  • The work one does: both qualitative and quantitative
  • The time taken
  • The actual contribution of the employee

Evaluation includes strengths, weaknesses, talents, skills, qualitative and quantitative data. 

The company can come up with the best training methods based on the results. Quodeck is your destination for evaluation aid. Here are some methods you can implement:

Management by objective (MBO)

The company sets particular objectives for all the employees. At the end of the deadline, the outcomes can assess the employee’s performance. The management tracks every employee’s progress and corrects it at any point.

MBO cannot be very precise as external factors are not considered. This can backfire on the employees’ outcomes and eventually get a low grade on the scorecard. A sales quota is the best example of MBO.

Critical incident method

The critical incident method is quite famous in customer-service-oriented jobs. This method allows managers to get overall feedback on an employee from other employees, customers, and higher management. The feedback gives a clear picture of how the employee handled a crisis and issue during their service.

This method encourages managers to observe certain events to judge the employee’s reaction. It can be positive or negative and also give clear input on their situational skills. The feedback also aids the company in coming up with better methods of training for the employees.

Rating scale

Many organizations use this method. The list or the questionnaire contains specific questions based on behaviors, traits, skills, or others. The employees are made to rate on a scale of 5 or 10. This method can be biased as employees favor each other most of the time.

Either way, the rating scale helps to monitor all the employees on the same categories and elements. This method is also efficient when employees have to rate new implementations or employer’s practices. The rating can also be Likert scales.

Continuous feedback

Feedback is an ongoing process of growing. A company needs to take continuous feedback to establish new methods, rules, and better targets. It is designed to take place at regular intervals where employees get to write and give feedback on their team members and managers on their teams. It is a two-way process that helps everyone to grow together.

Continuous feedback helps allow managers or team members to take charge whenever one needs help or is underperforming. This intervention will help prevent the situation from going out of hand. This method assists the company in grooming its employees according to their needs.

360-degree feedback

360-degree feedback appraisal method provides a chance for all the employees to give their opinions and feedback. Here,  every employee gets a rating from their colleagues, superiors, peers, customers, and management. The employee is evaluated from all sides: 360-degree feedback.

Under this system, a questionnaire is created by the HR department. It contains questions on all aspects. It can be teamwork, adaptability, leadership qualities, goal orientation, motivation levels, and strengths. Relevant people are made to fill the questionnaire anonymously. The feedback helps the employee to grow. It gives a clear insight into how others perceive them and their work.

Self-evaluation

Self-evaluation is a vital process for both employee and company growth. This method offers an opportunity for employees to play an active role in their evaluation process. It helps establish better communication between the staff and management. The employees can test their strengths, weaknesses and abilities, and skills and work on them.

Conclusion

Employee performance evaluation is vital. It helps both the company and employees to grow together. They give a clear insight on how well the staff is working and where they are lacking. Performance evaluation also helps to recognize talents and provide appraisals.

The Best Ways to Improve Employee Learning and Employee Training

Looking to establish suitable training methods? Trying to teach new skills? Well, here are the best ways to improve employee learning and training in a company.

Every company has its own set of requirements and rules that help it climb up the success ladder. And the best way to go up is with proper foundation and establishment among the employees. This is only possible with a precise regimen of employee learning and training.

Training programs help them improve their skills and stay ahead in the corporate world. With this attitude, you would be able to take your company to the next level. It is the best place to invest. Dive right in and find out the best ways to boost employee learning through training. 

Best ways to improve employee learning and training

Training and learning programs play an essential role in shaping an employee according to the company’s needs. The programs give a clear picture of what the team expects from them and how they can reach the goals without any errors. Quodeck can aid you in finding the best training and development methods. But here are a few ways to improve your employee learning and training programs:

Offer professional training

Every organization runs on different priorities. What better way than to learn from older colleagues? Professional training is the best way to teach employees new ideas, the company’s methods, and objectives. It can also imbibe all the procedures and projects the company works on.

With professional help, the employees can clear their doubts, learn critical information, and even grow as a team. Professional training will guide you about the precise way to grow a company. Besides that, it helps to find your employees’ true potential and recognize the crowd’s best talent.

Emphasize soft skills

What’s the point of having excellent knowledge when you cannot share or help others? What’s the point of thinking of a great idea if you cannot voice it out? Soft skills are often neglected in many companies, but they help build strong bonds and help people and the company grow together.

Soft skills include having healthy communications, table etiquette, ability to collaborate, and work in harmony with other employees. It helps them to create a unique personality and contribute better to the company.

Occasional training programs

Every employee needs to learn to grow. The company can hold occasional training programs for all the employees. They can get on good terms, break some ice, and learn new things from each other. 

With evolving technology and competition, there is always something new to work on. So regular training programs will keep the employees up to date and equipped with new knowledge. 

These training programs can also help older employees come to good terms with younger employees. The programs also involve games and tasks to build strong bonds.

Cross department collaboration

Employee learning can also happen when an employee works in all departments. Moving across the departments will train the employee according to the company’s methods. The diversification will increase the exchange of knowledge and help employees find their passion.

At the same time, it can increase good bonding between the departments, leading to better productivity. For example, marketing teams can consult and have healthy discussions with the sales team before making a market campaign and work in one direction.

Develop managers into personal coaches

Managers play an important role in the employees’ life in the company. They guide, help, control, and assign tasks to all their employees. That way, managers have a clear picture of employees’ strengths, weaknesses, and what motivates them.

Making managers a personal coach will help them groom the employees and hone their skills in the right direction. They can even assign tasks according to their potential. They can test their employees with quick questions or assignments to prepare them better. Having regular conversations with employees will also help establish strong bonds.

Employee development is same as personal development

Personal health and development play an essential role in their growth as an employee. Positive minds and healthy bodies can contribute better to the company. They can become eager to learn new things and stay active in the workplace. You can have an in-house therapist or an approachable HR. They can help employees talk about everything that’s troubling them.

Conclusion

Employees are the foundation of any company. Thus making their well-being an essential thing. Employee training is an ongoing process as the industry is evolving and growing. It helps them set their career on the right path and helps the company climb up the success ladder.  

7 Tips for Employee Learning and Development: Expert Tips on How to Train Your Employees

What do you need to run a successful business? You can be anyone, from an entrepreneur to an influencer. But whenever you are online, you need something to grab attention. Of course, your content does that for you. But is that all? Can’t you just do better than now? Yes, we all can. 

The main goal of any online business is to keep your audience active. It ensures their coming back to your platform and making some purchase. But, it is a job better said than done. So, are you looking for a tool that allows you to stay active with your audience? Look no more. Here is the list of must-have tools for any online business. 

Tools To Help You Better Your Online Presence

  1. Social Media Tools

Social media presence is now the most important thing for any individual or brand. To make it clear, here is a statistic that highlights the importance of social media presence for brands. 71% of people who have had a good experience with a brand on social media are more likely to recommend that brand to their friends and families

And how do you improve this social media presence? Well, being active on your accounts does not always help. Of course, you can go from one platform to another and check each engagement differently. 

Or, you can simply use social media tools for better engagement. Tools like Hootsuite, Talkwalker, and Google Alerts are some social media analytics and monitoring platforms to name. 

These platforms get to observe everything happening on social media related to your brand. For example, you will get to see all the comments on your different platforms in one place. It helps in replying and connecting with your audience easily. 

And faster connection means a better experience. Using social media tools is way more effective and allows you to stay engaged with your audience. 

  1. Content Discovery Tools

You have to keep up with your competitors as well. Otherwise, you will see your audience going away to them. So, good competitor research is always important. But is it always possible to keep track of all your competitors manually? Most of the time, no. 

So, the easiest way is to run a competitor research tool. These tools run a quick research on the given keywords and find you all related content on the web. You can use Buzzsumo for that purpose. This tool is a must-have for anyone running online content for their business. 

  1. Marketing Automation Tool

Marketing is a crucial thing to engage with your audience. However, digital marketing is more than that. You need to take care of a lot of things- from your customer’s journey to their reactions. So, a content marketing tool can be the most helpful in this case. 

As a content marketing automation tool, you can consider using Hubspot. Hubspot lets you keep track of your marketing journey and helps you target your audience. Targeting is crucial and when you pass the stage, engaging with your audience becomes easier!

  1. Live Chat Software

Have you noticed those pop-up messages you get when you visit certain websites? These are live chat support or chatbots. These chatbots are very much helpful in increasing your audience engagement. So, how do these work? 

For live chat software, you can use ProProfs Chat. When someone has visited your blog or website, this chatbot keeps track of that. Now, after a certain time, if the person does not take any action on your site, a voice or chat pops up to grab their attention. By doing that, your audience feels like there is someone to help.

  1. Interactive Content Tool

Interactive content is the future of content marketing. While an average blog post takes around 3.5 hours to complete, interactive content is easy to design and more engaging. In addition, people here get to interact, which increases the ROI. So, modern marketers focus more on interactive content.

Amplayfy is an interactive content creator tool. Here you can create a variety of content, from quizzes to polls and surveys within minutes. These help you keep your audience engaged and increase the conversion rate. Interactive content is also helpful for influencer marketing. So make sure you try it out as soon as possible. 

Conclusion

Engaging your audience with your content is a very crucial thing to boost your online growth. And if you are serious about your online presence, you get to know every possible way to crack that. These are the best tools that you can use to stay active with your audience. We hope this discussion was helpful. We will see you with the next topic right here!

How to drive more engagement out of your sales training in 2021

Engagement is one of the most important metrics to analyze the effectiveness of a training program. Engaged users are motivated, inspired and have a high willingness towards performing well. While developing a sales training course for your workforce in 2021, you must keep in mind that getting higher levels of engagement can be tricky because of various constraints. In this article, I will be highlighting a few, very interesting ways by which you can address the above issue and encourage a fun environment during the sales training. 

Storytelling:

An artform which is a two-way interaction between a storyteller and the learner. The interactive nature of storytelling partially accounts for its immediacy and impact. At its best, storytelling can directly and tightly connect the teller and audience. Relatable characters help the learners immerse themselves into the situation of the protagonist as their personality resonates with that of the character. Elements like story structure, emotional connectivity, real life challenges, use of multimedia components make sure that the learner is kept engaged throughout and can achieve the set goals. 

Personalization of training:

Personalization of training is the customization of training so that it is aligned to meet a specific learner’s needs. A highly learner-centric approach, personalized learning makes the training sessions highly relevant to the learners leading to high engagement. As trainers you must let your learners be flexible with your course, they should be able to choose their own device, their learning path, manage their timelines, learn at their own pace, and set their own milestones. 

Gamification elements:

Leaderboards are a great way to introduce healthy competition amongst the learners. This element of challenge encourages learners to do better than others thus improve the level of engagement throughout the batch. Rewards and recognition promote good work ethic and a sense of socialization within the company. Every learner wants to show off their achievement and share their accomplishments with others. This creates an environment where everyone wants to do well and demonstrate how skilled they are. 

Application of learning on the job: 

Provide job aids in your training program which could be used by the learner in the most practical sense. Your sales workforce is on their feet, the whole day interacting with different stakeholders. The training course should be designed in a way that salesperson could refer to the job aids to complete an important task during his/her day. This creates value of the training course in the minds of the learner and will improve motivation and engagement. 

Learner Feedback:

Learners should be encouraged to provide their feedback on different aspects of the sales training regularly. This will not just help in improving the course and fill the loopholes but also reassure the learners that their inputs are valuable and that they are a part of the process itself. This feedback needs to be used to upgrade the system and build on the research that was initially done on the learner profiles.  

There are various strategies which could be used to achieve higher levels of engagement and high immersive experiences. As the marketplace is evolving, the trainer needs to step up with their sales training programs which require effective strategies to drive readiness for the sales teams they support. Take into account the characteristics and personalities of your learner, conduct a discovery process, build and improve at each step of the learner journey. The elements mentioned in this article could be a solution to the challenges involved in engaging a learner during the sales training process by turning routine tasks into fun activities that give your learner a sense of confidence

5 reasons to leverage mobile for performance support

Performance support, as the name suggests, helps the user by supplying the relevant information at the time of need. Research shows that a person will need the necessary information at five different moments, to perform a task effectively and efficiently. These five moments of need are- for first-time learning,for in-depth knowledge,for recall and application,for solving problems and for changing according to upgrades. Thus, it becomes evident why performance support is crucial for a given industry.

Since its conception, mobile phones have revolutionized the market. What was first conceived to be a device primarily used for communication, can now perform a variety of other functions including the ability to deliver relevant content and collaborate with others, especially experts when needed. Hence, it is not surprising that mobiles can prove to be indispensable when it comes to enhancing performance support.

Given below are the 5 reasons to leverage mobiles for performance support-

1. Portable and Versatile

Mobile phones are portable and can be carried everywhere. This makes assessing the performance support system, in times of need, easy because location and time are no longer an obstacle. It is very simple to operate and doesn’t take much time which makes it convenient for the user.

It is also versatile and can support various formats like text, image, audio and video which can be utilized to deliver and receive the relevant content.

2. Offline Storage

Online information would be of no use if it cannot be assessed in a place without internet facility. This is why mobile phones are useful as they provide offline storage. Thus, they function not just as a channel to gain information but also as a powerful computing device. It would therefore, be possible to gather the required data even in a remote location without network access, to solve a problem. 

3. Multimedia Usage

The usage of videos and other multimedia devices in eLearning and m-learning are constantly rising. Similarly infographics and other audio-visual tools are also utilized to enhance the learning experience. These devices are very popular because they deliver information in a brief and engaging manner, which creates a rich interactive experience for the learners. These multimedia tools can be easily accessed from the mobile phone, even without a good network connection. They can ,thus, be very useful in performance support.

4. Responsive design

One of the best features of mobile phones is their responsive design. The modern phone is designed in such a way that the software automatically senses and is able to adapt to the display of the device. This is important because it removes the need of repeatedly developing content to support different device types and allows a company to concentrate on creating engaging content without having to worry about restructuring and reinventing it for the different mobiles currently available in the market. This allows information to be shared and accessed across a variety of platforms and makes the mobile an indispensable tool for performance support.

5. Generating Feedback

Simply gaining access to information is incomplete without provisions for feedback. It is important, especially in regards to elearning and m-learning that the learner’s progress is assessed and tested to see whether they have retained the information provided through the learning modules. Mobiles can also allow access to information and experts in real time who can provide the assistance or feedback that is needed. It also makes provisions for bookmarking or saving a particular information for future use.

It is therefore evident that one must certainly leverage mobile for performance support as they are extremely useful in providing the required information at the right time in a very engaging and versatile manner.

6 reasons to opt for mobile learning in corporate training

The changing trends in technology have generated a new and innovative way of learning through digital platforms. Mobile Learning or mLearning, is quickly becoming a popular way to access a variety of content and information through the use of multiple devices. 

Mobile Learning also provides an opportunity to engage the learner while boosting their overall productivity. Corporate organizations are recognizing the value of mLearning, especially as it enhances the learning environment, increases participation and creativity and improves the company’s revenues. 

There are 6 reasons to opt for mobile learning in corporate training-

1.  Flexibility

Mobile learning is flexible in the sense that it allows the learners the freedom to complete their training when they choose. It also gives them more control over their learning sessions and they have a choice over which modules to complete first and which ones later. Also, in the current fast-paced lifestyle, mLearning is ideal in corporate training, as the training time can be outside busy work hours and learners can opt for it during their regular commute or in the comfort of their home.

2. Higher Retention Rate

Mobile Learning is highly learner-centric, delivering the content in parts and is very different from the traditional way of giving information through books and lectures. The content that is presented is also simplified and made concise. It also offers the option of going back and engaging with it again, if the learner has any queries. Furthermore, each module is created in such a way that it doesn’t take long for the learners to go through them. As a result, the learner can quickly complete a course before moving on to the next one. 

3. Collaborative Learning

One of the important aspects of mLearning is that it facilitates learning in groups by establishing online communities where the learners can interact with one another. It can also easily integrate with apps and social media platforms to generate conversations about training and sharing experience and ideas, thereby creating a rich collaborative learning experience.

4. Higher engagement

Effective use of content design in mLearning ensures greater engagement of the learners. Puzzles, quizzes, interactive sessions and games make sure that the learner is able to not just learn, but enjoy the process of acquiring knowledge. This leads to greater retention of knowledge and the learner is able to recollect the modules easily. This is ideal for a corporate set-up, as most people are busy with their work, travel often and would be unable to go through pages of mere content. Also, the multi-device support available makes it easier for a person to access the courses through a variety of digital platforms such as PC, laptop, smartphone and tablet.

5. Tracking Progress

It is very easy to track a learner’s progress using mLearning platforms. They can also be assessed on the knowledge they have acquired and can access the course whenever it is needed. It thus becomes easier to provide feedback and compare a learner’s progress through the course as mobile learning allows the progress to be tracked. 

6. Ideal for Telecommuting

In the current pandemic situation, more people are preferring to work remotely and hence without a consolidated platform to provide training, it becomes difficult for an organization to function. Hence, it becomes essential to digitalize the training modules, so that people can easily access them from their homes and the company can continue to run smoothly. 

In conclusion, opting for mobile learning, especially in corporate training, not only removes formality from the learning process by making it more interactive, but also motivates and empowers individuals to develop the skills needed to increase their productivity, thereby contributing to the overall progress and development of the company.