Tag Archives: learning technology

7 Tips for Employee Learning and Development: Expert Tips on How to Train Your Employees

What do you need to run a successful business? You can be anyone, from an entrepreneur to an influencer. But whenever you are online, you need something to grab attention. Of course, your content does that for you. But is that all? Can’t you just do better than now? Yes, we all can. 

The main goal of any online business is to keep your audience active. It ensures their coming back to your platform and making some purchase. But, it is a job better said than done. So, are you looking for a tool that allows you to stay active with your audience? Look no more. Here is the list of must-have tools for any online business. 

Tools To Help You Better Your Online Presence

  1. Social Media Tools

Social media presence is now the most important thing for any individual or brand. To make it clear, here is a statistic that highlights the importance of social media presence for brands. 71% of people who have had a good experience with a brand on social media are more likely to recommend that brand to their friends and families

And how do you improve this social media presence? Well, being active on your accounts does not always help. Of course, you can go from one platform to another and check each engagement differently. 

Or, you can simply use social media tools for better engagement. Tools like Hootsuite, Talkwalker, and Google Alerts are some social media analytics and monitoring platforms to name. 

These platforms get to observe everything happening on social media related to your brand. For example, you will get to see all the comments on your different platforms in one place. It helps in replying and connecting with your audience easily. 

And faster connection means a better experience. Using social media tools is way more effective and allows you to stay engaged with your audience. 

  1. Content Discovery Tools

You have to keep up with your competitors as well. Otherwise, you will see your audience going away to them. So, good competitor research is always important. But is it always possible to keep track of all your competitors manually? Most of the time, no. 

So, the easiest way is to run a competitor research tool. These tools run a quick research on the given keywords and find you all related content on the web. You can use Buzzsumo for that purpose. This tool is a must-have for anyone running online content for their business. 

  1. Marketing Automation Tool

Marketing is a crucial thing to engage with your audience. However, digital marketing is more than that. You need to take care of a lot of things- from your customer’s journey to their reactions. So, a content marketing tool can be the most helpful in this case. 

As a content marketing automation tool, you can consider using Hubspot. Hubspot lets you keep track of your marketing journey and helps you target your audience. Targeting is crucial and when you pass the stage, engaging with your audience becomes easier!

  1. Live Chat Software

Have you noticed those pop-up messages you get when you visit certain websites? These are live chat support or chatbots. These chatbots are very much helpful in increasing your audience engagement. So, how do these work? 

For live chat software, you can use ProProfs Chat. When someone has visited your blog or website, this chatbot keeps track of that. Now, after a certain time, if the person does not take any action on your site, a voice or chat pops up to grab their attention. By doing that, your audience feels like there is someone to help.

  1. Interactive Content Tool

Interactive content is the future of content marketing. While an average blog post takes around 3.5 hours to complete, interactive content is easy to design and more engaging. In addition, people here get to interact, which increases the ROI. So, modern marketers focus more on interactive content.

Amplayfy is an interactive content creator tool. Here you can create a variety of content, from quizzes to polls and surveys within minutes. These help you keep your audience engaged and increase the conversion rate. Interactive content is also helpful for influencer marketing. So make sure you try it out as soon as possible. 

Conclusion

Engaging your audience with your content is a very crucial thing to boost your online growth. And if you are serious about your online presence, you get to know every possible way to crack that. These are the best tools that you can use to stay active with your audience. We hope this discussion was helpful. We will see you with the next topic right here!

What you need to know about sales enablement: 3 crucial steps for success

 Sales Enablement can change the growth story of your company boosting revenue by at least 20%. Here’s what you need to know. 

Sales enablement has been an integral part of growing companies, especially in the latter half of the decade. Organisations have been subscribing heavily to the concept of an enablement team purely because of its conversion potential.  

Even though the idea is almost a buzzword nowadays, it’s still widely misunderstood. There’s a lack of clarity on what sales enablement actually is and how it impacts the overall KPIs. And believe it or not, this murky distinction hurts the potential that sales enablement could have. 

We’ll be clearing the fog and shedding some light on what sales enablement in reality is & why it is an absolute necessity in today’s conversion-focused business environment. 

How to define sales enablement? 

Sales Enablement is a term loosely used in the context of an overlap between VP of sales & sales manager, which is somewhat true but not entirely. 

By definition, it is a strategic placement that focuses on increasing the numbers and productivity of sales teams by providing tools, content, and resources across the buyer’s journey. 

Of course, this is an immensely broad definition of sales enablement, presented just to give you an outline. It’s way more nuanced than this. Here’s what sales enablement teams do on an average day: 

A day in the life of a sales enablement team

The role of Sales Enablement would be different for every organization. But the purpose is more or less identical. In most organizations, Sales Enablement bridges the gap between Marketing & Sales by: 

  1. Crafting sales assets & trainings
  2. Leading new hire onboarding and continuous learning of the sales reps
  3. Heading the evaluation of the reps’ product & user knowledge 
  4. Paving the way for cross-functional communication
  5. Managing all the sales tools & resources
  6. Creating reports measuring sales enablement impact

Who heads the sales enablement team? 

Now that’s a bit tricky because this is not a traditional function. So it can be very contextual. The head of sales runs almost 40-50% of the functions, the rest being accountable to any of the executives from the management or marketing depending upon the organization’s needs. 

You must have a fair idea by now of what to expect while building a sales enablement team. So let’s move on to the meat of the matter – does sales enablement actually impact the bottom line, or is it just another frivolous corporate jargon? 

What makes sales enablement so crucial (and an absolute must-have in 2021)

In plain numbers, organizations have witnessed up to 15% more success in closing deals. 

Companies like Ringcentral, a business communications SaaS, saw a massive revenue run rate of $775M. The stock shot up to $126 from $22 in about two years of the sales enablement settling in. 

Other than that, some companies have also experienced stronger customer relationships & higher quota attainment. 

Here are three direct practical benefits of sales enablement

Maximum Sales Potential at each touchpoint 

An essential part of sales enablement is sales readiness. It’s the strategic orientation preparing reps with all the armor they require before going ahead and making a sale. The resources can be anything, from the intricate details of the product to the competitive positioning.

Usually, if done right, clients end up having memorable experiences even if the sale doesn’t go through. It’s potentially a candidate for word-of-mouth. 

The process includes some strategic activities like: 

  • Onboarding
  • Sales coaching
  • Materials for consistent & updated knowledge 
  • Reinforcement 

Engaged Salesmen are Productive Salesmen

The main goal of any Sales Enablement team is to aid sales reps in closing better. Subsequently, it also plays a crucial role in keeping them better engaged & equipped. 

There was a report by SiriusDecisions that mentioned high-performing organizations having high rates of early enablement adoption, as compared to the low-performing ones. 

Better pre-qualified leads, Increased conversions

Sales teams always complain about the quality of marketing qualified leads. According to Market Sherpa, most sales teams report that only 27% of b2b leads passed from marketing to sales are actually really qualified. 

With transparent & consumer-centric resources answering all the generic questions ideal buyers have – the tedious part is cut in half. Now, salespeople have to cater to prospects that are pre-educated. This saves a lot of time & effort, leading to better conversion rates.

Best practices include: 

  • Working in sync with the sales team to prepare the resources 
  • Focusing more on the present-day immediate buyers’ needs than long-term traditional pieces

Moreover, your salespeople are allowed to focus on the meat of their job, i.e., selling, and the tedious parts of their job is taken away. This has a minimal but effective impact on the conversion rates. 

These were the top three benefits that having a sales enablement team can incur. Here we conclude this edition on sales enablement. 

Final Words

Conclusively, Sales Enablement is an efficient sync between the marketing and sales departments. It’s an absolute must-have in today’s tech-oriented times where the scope of marketing & sales has changed. They are codependent more than ever but still can’t function appropriately in sync with each other. That’s why you can’t miss out on sales enablement. 

The Best Tips To Get A Gamified Course: 5 Ways To Give Your Students a Fun Learning Experience  

Applying a gamified learning method is a new technique many institutions are adopting today. Amplayfy offers effective ways for modern learners. 

The new-age learners of today can be referred to as modern learners. They have an abundance of information that they can anytime and anywhere, which can be quite overwhelming. However, if we compare today’s generation with the older ones, they have comparatively lesser attention spans. 

Thus, the need to include the correct way of learning is crucial for this generation to ensure that they are engaged and attentive. What can be better than gamification techniques for learners to enhance their engagement? Many studies have proven that such strategies affect not only their performance but also their productivity. To create such engaging courses, you can check out Amplayfy for the plenty of such options offered by them. 

Tips to make gamified courses:

Here are five tips to get an effective gamified course for learners and have a fun learning experience:

Tip 1: Know your students

a) Know the difficult parts 

Try to find out the trouble spots of the students since it will allow you to build the best gamification techniques for the classroom. The significant reason for finding students’ trouble areas is that they will let themselves be at the forefront of the gamified strategy.

b) Conduct a Survey 

You should conduct a survey in your class to design the right ways to keep them engaged. The aim is to learn about the games that students are most interested in. 

Tip 2: Set the learning goals

a) Define goals

Have proper objectives in the form of learning goals that will help solve the troubles of the learners. Setting learning goals will allow students to learn concepts and grow their skills. Add behavior goals to include guiding students to concentrate and perform efficiently.

b) Design projects that allow meeting these goals

Give the students ample choices that challenge as well as suit their abilities. You can accept the projects in the form of a presentation, creative writing, paper or essay, and even a creative product that suits the given topic. 

Step 3: Make a structure of the gamified learning experience

a) Modify the scoring system

For most students, marks or scores are the most frightening part of a school. The aim of gamification is to avoid the old ways of presenting marks and modify them. Try to focus more on their progress rather than on their mistakes. 

You can also give points for finishing extra-curricular tasks, being active in the class, or anything that shows their effort to learn.

b) Utilize ‘stages’

You can alter how you name the topics and chapters and try referring to them as stages. Unlike teachers, students might fail to resonate while referring to topics and chapters. However, students might be able to relate when you call it stages, especially gamers. 

As in games, to go to the next stage, they have to overcome the current challenges. Similarly, they have to apply the same technique for studies as well. You can try this by mentioning particular tasks as mandatory to go to the next stage. For example, unless students finish their homework or take part in class and quizzes, they won’t be allowed to go to the next stage. 

Step 4: Know the resources

a) Make a manual and form teams

Like almost all video games, try to make instruction manuals that explain to the students how they should work. Your manual can hold information such as:

  • How stages function
  • The type of task that learners will handle
  • Explain the new scoring system 
  • How learners can gain rewards, and what are those rewards 

It will be a reference for learners, which will tell what they should do to be successful in a gamified scenario.

Step 5: Use gamification factors

a) Ensure the progress is visible to the learners

Showing the progress made by the learners is an essential element of gamification. It is almost like promoting the student community. Try to inculcate the method of displaying their growth and what they have achieved so far. 

You can apply different techniques to display their progress, like a bar chart. Make and share a bar chart that holds the growth made by every learner in learning a skill. When someone gets a score on winning a quiz or finishes homework and assignments on time, you can immediately fill up his or her bar. 

Those students who are making good progress will be motivated to make better growth. And those students who are not doing well will be motivated to work harder to reach that goal. In this process, every student will learn important skills.

b) Offer rewards

Giving rewards is the best way to merge gamification and learning, which is going to keep the students engaged. Many studies have proved that rewards in gamified education motivate learners to acknowledge their achievements and work harder to make progress. 

Conclusion

While the process of studying and learning tends to be boring for most students, gamification can help make it an engaging experience. The tips listed above can help you implement a gamified course and make it fun for the students. Get started on it now!

The future of EdTech post pandemic

In recent years, EdTech has been becoming increasingly prominent. The pandemic acted as a catalyst for the growth of the EdTech market. It has constantly spurred demand for sophisticated educational technologies. In the post-pandemic world, EdTech continues to be an integral part of the academic sphere.  

The future of EdTech, however, seems unclear so far. Considering that the sector can adapt to the changing demands of the customers, it has fair chances of doing well.  

What is EdTech? 

For those who are new to the terminology, EdTech refers to the blend of information technology and the academic sector. In the past, computer technology in classrooms mostly referred to large computers. However, with immense development in the field of computers and IT solutions, this has changed.  

Classrooms now come with far more sophisticated features. The COVID-19 pandemic even caused classrooms to turn entirely virtual. All this diverse integration of IT into academics together comprises EdTech.  

What are the post covid trends in the EdTech industry? 

The EdTech industry has undisputedly undergone impressive growth during the pandemic. More and more institutions are taking up online classes as the only viable solution. As a result, the demand for EdTech products has risen.  

  • Video conferences are no longer limited to office and business meetings. There has been a sharp rise in the number of institutions delivering classes online.  
  • A growing number of businesses are coming up in this sector. The post-pandemic period witnessed the launch of thousands of startups in the field of EdTech.  
  • Newer EdTech technologies are constantly coming up. The leading players in this market, as well as the new startups, are trying to innovate.  
  • Naturally, the competition has grown quite high in the EdTech sector. This ultimately leads to better EdTech services as every business tries to attract more users.  
  • For now, the sector is likely to continue growing at a fast pace. At least until the pandemic ends and institutions can hold physical classes safely again, online classes are here to stay.  
     

Hence, it is unlikely that the EdTech sector would die out any time soon, at least until the pandemic ends completely.  

What is the scope of EdTech post covid? 

The academic sector has undergone a sudden and immense change in a matter of months. Quite naturally, it took some time to adapt to EdTech. As EdTech became more mainstream and the new normal, the need for further development arose.  

  • EdTech solutions that involve artificial intelligence and machine learning are on the rise. These would further streamline the education system by automating various activities.  
  • Many parents and students indicate that they would prefer to go back to physical classes once normalcy returns.  
  • The demand for better software solutions is on the rise too. This is especially because children often find the conventional platforms difficult to use.   

Essentially, the EdTech products still have drawbacks. These make many students and academic institutions hesitant to use them. However, one must remember that the academic sector was far less digital in nature until not long ago. The EdTech companies need some time to develop their products further, and they likely will.  

What changes should you expect to see? 

It is evident that if the EdTech companies intend to thrive in the long run, especially once the pandemic is over, they must evolve. They need to be able to cater to the changing demands to stay relevant.  

  • EdTech products like video calling platforms are undergoing rapid development. A sharp rise in user-friendliness of several of these has become quite prominent.  
  • Some of the leading companies are coming up with better learning automation products. These are software solutions that help the students learn at their own pace.  
  • The development of automated assessment solutions is on the rise as well.  
  • You may certainly expect to see rapid innovation in this sector. The EdTech companies now have plenty of incentives to capitalize on.   

Conclusion 

The EdTech brands need to evolve and adapt quickly to capture the rapidly growing market. They are likely to keep on pushing for sophistication and help the sector grow faster. For now, it seems that online classes may not remain a popular option in the future. However, this can quickly change, based on how the EdTech companies act. 

7 Ways to Maximize Learning in your Training Programs

Training programs are a collection of instructions or procedures that are designed to help people improve their abilities. Skills and knowledge, mentality, attitude, and efficiency of a person are important in any profession.

Every person receives training at some point in their lives, whether formal or informal. How many times have you gone to training programs as a student or a professional and been able to recall or put what you learned into practice?

If your answer is close to zero, this was most likely because you were forced to attend the training against your will due to institutional obligations. It’s also conceivable that you received general training with no actual or direct application to your topic or career.

Whether public or personalized, any activity will undoubtedly provide value to individuals in some manner, either directly or indirectly. The only stipulation is that you must be able to benefit from it.

Now check out the tips listed below on how to get the most out of any training program and improve your learning retention:

1.   Clear your mindset:

The majority of individuals do not benefit from any training courses (primarily generic ones). They already have a terrible impression of the session.

This kind of training is of no benefit to them in their career or at work, because they do not concentrate on learning and application, any activity they get will be useless to them.

The primary source of this issue is a preconceived mentality. This mentality is formed as a result of previous experiences or disinformation. So, if you want to learn and have a good belief system, you must not use these filters.

2.   Finalize the pre-work:

Many training courses contain a pre-assignment or pre-assessment exercise that you must complete before the course commencement.

Many individuals do not want to complete this pre-workout, but it is critical for you to self-analyze your present abilities and create a route to your goal talents. It enables you to assess your current abilities and knowledge gaps to succeed in your profession.

3.   Determine the aim of training programs:

It is critical to determine the purpose of training, or in other words, the goal of the program. What are you expecting to gain from the training? Find out what’s in it for you, what skills you’ll get, what information you’ll gain, and what new learnings you’ll accomplish.

This way, you’ll be able to pinpoint your specific objective and concentrate your efforts on achieving it.

4.   Match your learning outcomes to your objectives:

Establish a clear link between what you gain in a training course and your desired outcome. Determine which learnings are linked to your desired abilities. This will encourage you to participate actively in the program and strive to improve your abilities.

5.   Focus on analysis:

What you can’t define, you can’t improve. You must first evaluate the efficacy of your staff training and development program before you can enhance it. Fortunately, current training systems make it simple to get a wide range of data about your learning program’s success. While smaller businesses may choose to forego utilizing training analytics, more prominent companies cannot afford to do so.

It’s difficult for educators and training managers to remain ahead of training innovations on an individual level as the amount of students and courses grows, perhaps spanning several training groups, divisions, and branches.

Make it a habit to track your training data to enhance your business training program. This will assist you to:

  • Gain a sense of your training program’s overall development
  • Find and fill skill gaps, detect issues in your courses (e.g., challenging lessons)
  • Identify parts of your training program that need improvement
  • Recognize and appreciate training effort, locate your top talent

6.   Attend follow-up meetings:

Many training providers schedule follow-up sessions for their students to address any issues they may have when putting the ideas or learnings into practice. Attend these seminars to receive answers to your questions and get additional insight into putting your skills into practice.

Even if you don’t have any questions, you may still learn something new by attending to or studying other people’s problems and solutions.

7.   Add ‘Social Learning’ to your training:

You learn more when you exchange your experience with others, when you have a mentor to assist you, and when you have a model to follow.

Learners and mentors are connected via social learning, allowing them to talk and share their thoughts and problems. Chat rooms, forums, online communities, video conferencing, and other methods are crucial.

This social learning method is an excellent technique to stay motivated, passionate, and eager to learn more.

In conclusion

To advance in your professional job or company in today’s competitive world, you must surpass others. You must have a good attitude and understand your learning style to get the most out of it. These tips will help you get that extra knowledge from your training programs, and you’ll see the change in your learning methods from day one.

The key to success is to put your plan into action. So, put everything you’ve learned in class into practice, and keep brushing up on your abilities.

7 gamification trends to follow in 2021

Gamification is likely to fill in the gaps that were not earlier considered. The gaming factor is positive and good. Here are 7 gamification trends you can follow in 2021.

Games tend to be fun and engaging, which has paved the way for the popularity of gamification across multiple sectors. After all, gamification can turn a boring task into a refreshing one. Gamification has been around for quite a while, especially in the academic sector. In recent times, however, it has become rather mainstream.

Therefore, it does not seem like gamification would become obsolete any time soon, and the trend is likely to go on in the near future.

What exactly is gamification?

Gamification is just a technique where the designers integrate non-gaming settings with gameplay elements. This ensures better user experiences with any product or service. For example, in a business, gamification can help keep the team motivated and provide them with various incentives.

Gamification can be as simple as integrating badges and leaderboards into a system that already exists.

What are the top applications of gamification in 2021?

Various gamification trends have emerged in recent times. Some of the applications of gamification are:

Remote onboarding

Lately, work from home has become extremely popular across different sectors. As an increasing number of activities have gone digital, so has onboarding. Various companies are onboarding their new employees remotely, through mobile apps.

These apps come with features such as trivia-style games, team rankings, and provisions for challenging colleagues. This helps to build a sense of belongingness and team spirit from the very onset.

Digital events

Currently, there exists a constant need for sophistication in a fast-paced world. As a result, an increasing number of companies are holding their events and meetings online. This trend has grown significantly more potent during the pandemic.

This is because face-to-face meetings became almost impossible. As a result, a growing number of companies have started to utilize video conferencing. Consequently, video conferencing has become increasingly popular among companies.  

Virtual learning

Virtual learning programs have been around for quite a while. One of the key benefits of this mode of learning is that it comes with ample scope for gamification. Students can interact with gamified pieces of information. This is much more interesting than learning statically.

Virtual reality-based games help to understand new concepts without many hassles. Thus, it appears that gamification would remain a part of virtual learning for years to come.

Combating disinformation

In today’s world, disinformation has become a burning problem in society. There is no shortage of hoaxes regarding crucial matters on social media. Various organizations have come up with gamified applications to fight disinformation. These enable the user to have fun while spreading correct information on various matters.

Investment

A large section of society finds interest in investment as a mode of earning. However, not everyone understands all the concepts of investment, which deters many from investing.

Currently, there are easy-to-use gamified apps that help the users to invest seamlessly. Although investing in stock trading may be confusing for those new to it, such apps help make it fun.

What are the top gamification practices to implement?

With gamification growing increasingly popular, several strategies and techniques have emerged. Therefore, it is logical to implement gamification in your organization in the right manner. It would help your business reap the benefits of gamification to the fullest. Some of the best gamification practices are:

  • In a workplace environment, competitive gamification is a good approach to increasing productivity. However, you must not celebrate only the top performer. Make sure to reward all the participants in some way as long as they performed well too. This would help to boost engagement and reduce the chances of demotivation. 
  • Try not to overemphasize the rewards. Funding big rewards can be inefficient in terms of costs in the long run. Moreover, focusing too much on the incentives would make the employees fix the wrong goals. Rather than being more productive, they would focus on irrelevant activities just to win the rewards.
  • Be creative and careful while choosing the rewards. Not every type of reward works in every scenario. Try to keep the rewards connected to the business. It would be smart to reward the performers in ways that would help them gain professional recognition. Simple rewards, such as an invitation to a guest blog, a shout-out at a meeting, or a LinkedIn recommendation, can be highly effective.
  • Track the gamification program and the performance of the team to check how successful the gamification is. It also helps the participants gain insights into their own qualities and understand how they can improve themselves.

Conclusion

These are some of the top gamification trends and techniques that one might follow in 2021. Building and implementing the right gamification strategy is crucial. It would provide a a significant boost to the business. 

5 reasons to leverage mobile for performance support

Performance support, as the name suggests, helps the user by supplying the relevant information at the time of need. Research shows that a person will need the necessary information at five different moments, to perform a task effectively and efficiently. These five moments of need are- for first-time learning,for in-depth knowledge,for recall and application,for solving problems and for changing according to upgrades. Thus, it becomes evident why performance support is crucial for a given industry.

Since its conception, mobile phones have revolutionized the market. What was first conceived to be a device primarily used for communication, can now perform a variety of other functions including the ability to deliver relevant content and collaborate with others, especially experts when needed. Hence, it is not surprising that mobiles can prove to be indispensable when it comes to enhancing performance support.

Given below are the 5 reasons to leverage mobiles for performance support-

1. Portable and Versatile

Mobile phones are portable and can be carried everywhere. This makes assessing the performance support system, in times of need, easy because location and time are no longer an obstacle. It is very simple to operate and doesn’t take much time which makes it convenient for the user.

It is also versatile and can support various formats like text, image, audio and video which can be utilized to deliver and receive the relevant content.

2. Offline Storage

Online information would be of no use if it cannot be assessed in a place without internet facility. This is why mobile phones are useful as they provide offline storage. Thus, they function not just as a channel to gain information but also as a powerful computing device. It would therefore, be possible to gather the required data even in a remote location without network access, to solve a problem. 

3. Multimedia Usage

The usage of videos and other multimedia devices in eLearning and m-learning are constantly rising. Similarly infographics and other audio-visual tools are also utilized to enhance the learning experience. These devices are very popular because they deliver information in a brief and engaging manner, which creates a rich interactive experience for the learners. These multimedia tools can be easily accessed from the mobile phone, even without a good network connection. They can ,thus, be very useful in performance support.

4. Responsive design

One of the best features of mobile phones is their responsive design. The modern phone is designed in such a way that the software automatically senses and is able to adapt to the display of the device. This is important because it removes the need of repeatedly developing content to support different device types and allows a company to concentrate on creating engaging content without having to worry about restructuring and reinventing it for the different mobiles currently available in the market. This allows information to be shared and accessed across a variety of platforms and makes the mobile an indispensable tool for performance support.

5. Generating Feedback

Simply gaining access to information is incomplete without provisions for feedback. It is important, especially in regards to elearning and m-learning that the learner’s progress is assessed and tested to see whether they have retained the information provided through the learning modules. Mobiles can also allow access to information and experts in real time who can provide the assistance or feedback that is needed. It also makes provisions for bookmarking or saving a particular information for future use.

It is therefore evident that one must certainly leverage mobile for performance support as they are extremely useful in providing the required information at the right time in a very engaging and versatile manner.

5 Major Challenges With On-boarding During Pandemic

The Covid-19 pandemic drastically changed the working pattern all over the globe. With social distancing and lockdowns in place, a large number of organisations transitioned to telecommuting with some even increasing their hiring to meet the expanding business demands. This greatly affected their onboarding process, making the training and induction modalities rather complicated. 

Integrating new employees into the company isn’t easy. And when one is largely functioning on remote working, it makes it even more challenging.

Let us look at the 5 major challenges with the onboarding process during the pandemic-

1) Inability to personalise the process-

Induction helps in integrating a new employee into the company’s culture while instructing them about their own roles and responsibilities within the organisation’s structure and functioning. It facilitates in establishing personal connections and a great working relationship among colleagues. 

However, in the absence of a face-to-face interaction, it becomes difficult to personalise the onboarding process. Instead of meeting the team and getting to know them in an informal and relaxed setting, the new employees would have to contend with a video call or even in some cases, an email message. This proves challenging in building a strong lasting working relationship among peers. 

2) Ineffective Communication-

Effective onboarding is crucial for employee engagement, retention and for boosting the overall productivity of the organisation. With telecommuting, it may not be possible at times to know everyone in the team and the new employees may get confused about whom to approach for clarifying or obtaining certain information. They may also be unaware about the hierarchy within the organisation or may feel reluctant to ask questions.

On-site Induction allows the new members to get to know their colleagues and establish a cordial relation with them, which allows them to approach their peers for help or clarification regarding a particular situation. In the absence of this relationship, the employees may hesitate to reach out to others which leads to communication gaps.

Also, without facial expression, gestures or tone of a person’s voice as a guide, it is often easy to misinterpret a message as critical or curt when it comes through the email. This, further hampers effective communication, which in turn greatly affects the overall productivity of the organisation. 

3) Ineffective employee engagement-

Onboarding is crucial as it introduces the new employee to the company’s business culture and value systems. They also understand the code of conduct essential to every member and learn to build a good working rapport with their colleagues, other senior managers and the organisation’s leaders. 

This may be very difficult to communicate through a virtual induction program and may result in many employees feeling unwelcome or unable to identify and integrate themselves with the company’s culture. This greatly affects their participation and engagement with the organisation and leads to lower employee retention.

4) Inability to monitor employee performance-

Monitoring the employee’s performance and progress is an important step in integrating them into the company’s work ethics and culture. Feedback is important as it clarifies assumptions and expectations, helps people improve and learn from their mistakes and builds confidence. Constructive feedback also helps in reinforcing positive behaviour and generating a strong work culture. It is therefore essential that the new employee’s progress be monitored and reviewed. 

This however, becomes challenging in a remote working scenario. Not only is there a disadvantage of physical distance, but even the process for documenting and monitoring the employees’ performance may be unclear or not adequately defined. As a result, they may underperform or fail to achieve the targeted milestone. This would not only affect the individual’s growth but also the company’s progress at large.

5) Unavailability of essential equipment-

Digitization of modern business has made it impossible to function well without appropriate technology. Most new employees are provided with their own laptop and other essential software, tools and programs that are necessary for their work. This particularly becomes challenging during the pandemic, especially if the employee has to be trained to use a particular software or program. Some organisations may also find it difficult to reevaluate their employment benefit schemes to make it relevant to the current situation.

These are the 5 major challenges with onboarding during the pandemic. They can however, be overcome by making the necessary changes to the Induction program and leveraging mobile technology to make the process more engaging, interactive and effective.